You will be working with customers one-on-one to help them with their Apple products. Access your favorite topics in a personalized feed while you're on the go. But opting out of some of these cookies may affect your browsing experience. However, you may visit "Cookie Settings" to provide a controlled consent. Apple first worked with Austin Community College in Austin, Texas, to offer the Apple deployment course in early 2020, and is expanding to Maricopa Community Colleges in Chandler and Mesa, Arizona, this summer, with additional CEI schools to be announced. Your work hours will be based on business needs. To ensure quality, consistency, and accessibility, Apple Authorized Training Centers for Education require that an Apple Certified Trainer deliver the classes. Based on 88 salaries posted anonymously by Ontario Power Generation Technical Training Specialist employees in Strathroy, ON. We also provide our own trainer-developed courses and bespoke courses to meet any requirement. Roles based in Quebec require French language proficiency. Apple Employee Reviews for Technical Specialist - Indeed Apple hiring US-Technical Specialist in Metairie, Louisiana, United Come eager to listen and learn from your team, your mentors, and your customers. 50 features and changes you might have missed in macOS Ventura. Description As an Apple Reseller Specialist you are skilled at uncovering customers' needs, then . Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. As noted by YouTuber ZoneOfTech on Twitter, Apple typically uses two pins to attach each button to the chassis, but Apple today announced increased trade-in values for a limited number of older iPhone models in an effort to encourage customers to upgrade to the iPhone 14 lineup. This includes knowing how to use the tools and equipment they need to complete their work. This cookie is used by the map which helps visitors to identify and reach the facility. Retail Tech Support - Careers at Apple - Apple (UK) You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Apple participates in the E-Verify program in certain locations as required by law. Review information and details about the policies, terms, and conditions for Apple training programs. Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. By clicking Accept All, you consent to the use of ALL the cookies. This type of selling opened my eyes to the importance of treating all my customers equally, all with compassion, no matter what the circumstance. Apple is a drug-free workplace. You may be communicating with customers about technical issues or non-technical issues. After going through an estimated 13 hours of content and successfully completing an exam, users will receive the Apple Certified IT Professional certification. The program will work with underprivileged youth from IT/Science and Computer Programming backgrounds to help them get employed in either traditional software development (enterprise and/or mobile) or data science. Our training team can help you book training for your organisation or for a third party. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Once basic core training was completed, we each were assigned a veteran employee to "shadow" this person is suppose to be your mentor. Do you love how it feels to help others? Independent Repair Provider Program - Official Apple Support In this role, I try to be that person for others., Melissa considered herself more of a people person than a tech person, but after joining Apple, she had the confidence to learn something new every day. Analytical cookies are used to understand how visitors interact with the website. I became inspired to spread the creativity bug and often found myself being thanked and praised when customers left the store with exactly what they needed. Just fill out the form or call us directly on 0203 507 1728. As mobile devices become more complex, technicians will be needed to repair and maintain them. Apple is an equal opportunity employer that is committed to inclusion and diversity. You reassure customers when delivering product diagnoses and potential solutions. iPhone 13 Pro Max: Up to $600 (vs. $570) iPhone 13 Pro: Up to $500 (vs. $470) iPhone 13: Up to Apple is closing its Northlake Mall location in Charlotte, North Carolina, after multiple shootings in the area, according to a report from Bloomberg. NOW WATCH: The 6 best new features coming to Apple computers. And be amazed by what it does for yours. Apple Employee Reviews for Technical Specialist - Indeed Salary: Technical Training Specialist in Strathroy (Canada) 2023 Multiple rumors have indicated that a handful of design changes are coming to the iPhone 15 Pro and iPhone 15 Pro Max, but one that until now has gone under the radar is the possibility that the volume controls on the side of the device will be a single unified rocker button. For more details and to apply, visit macadmins.org. To help meet this growing demand, Apple today launched updated professional training and certifications for IT support and management. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialties and skill sets, Ability to thrive on change as products evolve. Necessary cookies are absolutely essential for the website to function properly. US Bureau of Labor Statistics, Computer, and Information Systems Managers. They will also learn about the software and hardware they will use on a daily basis. It does not store any personal data. Working as a Technical Specialist at Apple in US: 417 Reviews | Indeed.com Start of main content Apple 73 4.1 Write a review Snapshot Why Join Us 11.7K Reviews 2.9K Jobs 100.8K Salaries Benefits 316 Q&A Interviews 51 Photos Want to work here? Copyright IN-Technical Specialist - Jobs at Apple (IN) Apple Inc. All rights reserved. Apple Technical Specialist - Murray - Apple - beBee Discover even more benefits of doing what you love. My job in the Apple retail store was to provide the customer with an informative and memorable purchasing experience. Apple is beyond advanced regarding employee benefits, interaction, and advancement between annually increased pay and job involvement. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. They test new features, investigate bugs and glitches, and provide feedback to engineers about how well these features perform in real-world scenarios. Under a partnered program of KellyConnect for Apple. Join to apply for the US-Technical Specialist role at Apple You may also apply directly on company website . Apple Professional Training exams are offered online and cost $149. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. Technical Specialists may be required to travel to customer sites. At [CompanyX], we rely on our team of Apple Technical Specialists to provide world-class customer service and technical support for our growing family of Apple products. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. The second level of training in the IT series is the Apple Deployment and Management course, which covers how to configure, manage, and secure Apple products using mobile device management (MDM). Apple certification programs are IT professional certifications for Apple Inc. products. AppleCare Technician Training - Self-paced online program including training materials and diagnostic tools Apple Authorized Training Center - 2 to 5 day courses containing lectures, demonstrations and hands-on lab exercises Global Service Exchange - Self-paced training materials (only available to technicians employed by AASP's and SSP's) There are over 400 Apple Stores worldwide, so there is a good chance that there is one near you. The cookie is used to store the user consent for the cookies in the category "Other. Choose from in-depth training tutorials to learn about building great apps or managing Apple devices. At Apple, the learning never ends, and team members continually support each other. Apple Professional Training courses are available now at training.apple.com. Siemens Healthineers Technical Training Specialist Salaries in Setauket Note: Apple benefits programmes vary by country and are subject to eligibility requirements. I saw at least 40 other possible candidates who seemed just as eager as I. Apple employees welcomed us to the event with videos about Apple's achievements, and concluded with a written quiz on your knowledge of Apple product and its major software, like Pages, KeyNote, Numbers, Aperture, as well as Time Machine and others. Another perk of working there: Customers love Apple, so my days were often pleasant. The cookies is used to store the user consent for the cookies in the category "Necessary". As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. Based on 1 salaries posted anonymously by ICF Human Trafficking Training And Technical Assistance Specialist employees in Charles City, VA. Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. The Apple Certified Support Professional badge is a required prerequisite to earn the Apple Certified IT Professional badge. Apple badges adhere to the Open Badges specification, which is managed by the IMS Global Learning Consortium for recognizing and validating learning. Apple has also partnered with the Mac Admins Foundation to ensure additional access to the new Apple exams. Training & Experience: Apple technical specialists receive on-the-job training from their new employers. As part of that process, were rolling out Mac as a choice for our employees. I spoke with a manager who asked when I'd be available for an interview, and we picked a time. To view your favorites, sign in with your Apple ID. At the completion of each course, new certification exams are available to demonstrate competence achieved at each level with corresponding digital badges from Apple. Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. Therefore, we are committed to treating all applicants fairly and equally. All Apple certification exams are delivered through OnVuea live, online proctoring solution. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. PDF Apple Certified Trainer Program Guide Salary information comes from 1,004 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Every day I would interact with people; young and old, rich and poor, and from all walks of life with different needs, wants, and budgets. At other times, you refer customers to support team members who get them up and running again. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. Apple is a drug-free workplace. (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. Review the relevant exam preparation guide for detailed instructions on how to prepare. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. Europe's No.1 Apple Training Specialist. Sasha Acosta - ONO: Training Specialist | Customer Success - LinkedIn This requires a lot of testing and coordination between different teams within Apple. The calendar has turned to March and Apple is rumored to have at least three product announcements planned between now and the end of April, including a 15-inch MacBook Air, a new Mac Pro tower, and a new iPhone 14 color option. Premium Apple trainers and LearnQuest Education Partner, Over 12,000 students trained in the UK and abroad, Guaranteed best valuewere never beaten on price. I filled out Apple's online application, which consisted of a series of questions that I suppose helped them determine if I was "Apple material.". You reassure customers when delivering product diagnoses and potential solutions. The Apple Certified Trainer program prepares you to deliver the App Development with Swift curriculum. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Get weekly top MacRumors stories in your inbox. Learn more about your EEO rights as an applicant (Opens in a new window) . Below, we have recapped what to expect from Apple this March and April based on rumors. Copyright Apple is working on a redesigned version of the larger-screened iMac that could bring back the "iMac Pro" name. I remember they would often buy the entire store crew a full meal for free on launch days, which was pretty awesome. After you become an Apple Certified Trainer, you may deliver courses at Apple Authorized Training Center for Education locations. Schedule your exam session in advance and plan to complete the exam in one sitting in a private space. The Apple Deployment and Management course takes these skills further, covering how to configure, manage, and secure Apple devices using mobile device management (MDM), teaching users how to develop a deployment strategy and use Apple Business Manager and Apple School Manager.