She told me a date one month later for the installation, and told me that they will call me 72 hours in advanced to remind me. And I responded, "You bet I am. You can then Follow the article above, and get notified immediately when we post updates! Closets - Design Your Own Closet with Custom Closets Organizer Systems The proposed Closets by Design class action lawsuit was filed due to alleged violations of numerous laws, including the Consumers Legal Remedies Act, the Unfair Competition Law, and the California False Advertising Law. He did that but did not use electrical wire, he used scotch tape to tape the wires. I thought it was the plumber who designed the doors." Closets By Design | LinkedIn THIS IS THE WORST COMPANY TO HIRE FOR ANY WORK IN YOUR HOME. They were cheaper than California Closets and they went to the floor, unlike some closet companies. I also requested another walk-in-closet and a murphy bed/office room since the consultant was already here. I hauled them away myself. On April 9, 2021, I received a telephone call from Design Manager Jose Arcinega that the design and measurements made by the original designer, Tamara (who all of a sudden does not work at the company any longer), would not work, and changes were needed. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. I should have followed my first mind and used our Lowe's account! Shop closetsbydesign.com and enjoy your savings of February, 2023 now! This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Closets By Design - Truth in Advertising This post is a few years old, so I'm not sure. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Closets By Design - Toronto | HomeStars The lawsuit states that the defendants never offered the items or installation at the original or regular prices listed on the promotional materials. every closet is custom designed with many options that determine the price. File your review. And she responded, "Are you being sarcastic?" Anyways some how i got through the situation with so many frustration and un happiness. I have now paid in full for a half done and very stressful job. Closet Design Tool | Free & Easy To Use | Modular Closets Share your photos and videos with others to prove the truth of your words. Start a Closets By Design Franchise in 2023 - Entrepreneur I tried to work with the company I am pretty easy going. Hopefully the third time is the charm! So please, whatever you do Don't use this company. All business will get complaints. I called on a biweekly basis to see if they can come back and get the wall issue fixed but I kept getting a different response each time. Claim it and get a lot of features. However, the installer never asked me for payment nor the information for the card I wanted to use. MasterChef Judges Accused of Sexual Harassment - Eater I thought this would be a one time screw up. At the time they informed me that they did not realize they had people on vacation and it would have to be rescheduled for sometime next week or later. Share your photos and videos with others to prove the truth of your words. Initial Franchise Fee: $20,000. If they do, I will give credit where credit is due! They called about 4-5 months ago telling me I was scheduled the next day for installation..A schedule date was never authorize by me. Earn a 10% Costco Shop Card on qualifying Closet Factory home organization purchases. reviews. The priciest system, Laren, offers the most custom and upgrade finishes such as tempered glass-fronted soft-close cabinet doors and soft-close drawers. Considering the cost of this service I would expect a better thought out design. and removing trashleaving the caulking. They sent us out into the field with very little training. Don't know why there are so many negative reviews. I called closet by design and the receptionist told me: "The designer designed the doors, and the doors are short." February 2019: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. January 2019: A class-action lawsuit was filed against Closets By Design for allegedly deceptively offering "illusory" discounts on custom closets, garage organizers, entertainment centers, and home office systems by basing the discounts . There may be more reports for "closets-by-design", For more results perform a general search for "closets-by-design", Showing 1-12 of 12 Found Reports This is when the situation started escalating and, out of the blue, she accused me of taking it on the installers. Even though I have left many, many messages, he has NEVER bothered to return even one phone call or one email. Customer service, of course, stood behind their employee (whenever that is that I could track them down.) HOW LAME IS THAT? The bottom line? Closet By Design - Image of Bathroom and Closet Images. I didn't know that the designer designed the doors, and the doors were short." When I reached out to the sales rep, she stated what I said was correct and to call the office backNo Luck and usually I fight situations like this. Follow. They had to make 3 trips to our home, of which the first appointment, they missed altogether. To get to the wires that needed to be taped, he had to take off a panel where the hole was he had made. 256 Reviews: What Is It Like to Work At Closets By Design? - Glassdoor Schedule, freedom, no micromanaging. Any sudgestion ? I gave them 30 days advanced notice for cancelling order, and they refused, they kept my money. How Expensive Are Closets By Design? - DailyLivingHome The Avera system goes for the built-in look with its premium materials and includes amenity components like optional LED lighting. Like my Mother always says " you get what you pay for" and the advertising in Valupak should have been my first clue that this would be a disaster! So yes that date was available (of course) when i called as directed 2 weeks prior to they actually laughed when i gave them my Job number. In essence, you are investing about $520 in drawers. A deposit of $1, 673 was provided. Many similar stories! When were they planning on informing me of the schedule change or were they hoping I would forget! Closets We'll seestill waiting. They do not stand behind the products they sell. You can get a used car to work for at least 6months at this price. Ultimately I quit and I regret the experience. My pantry was also not anything like I wanted. THE QUALITY AND WORKMANSHIP IS NOT WORTH THEIR HIGH PRICE TAG! So much so that we are having a "mudroom" cabinet installed soon. The VP Alex Jivalagian is evil and Maryann Machado, our customer service rep was ONLY out for a COMMISSION. They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. Additionally, we offer various drawer options and shelving choices. Closets By Design has an overall rating of 3.0 out of 5, based on over 284 reviews left anonymously by employees. I called to find out what time tomorrow they would arrive. Addison, Illinois, Closets by Design Seattle Does not honor written agreements Mukilteo, Washington, Closets By Design bounced paycheck and no one got paid friday for last 2 weeks, ripoff Deer Park New York, Closets By Design, Mary Conway charged me for shelves and drawers before they even made them and delivered them Hamilton New Jersey, Closet World ripoff dishonest sales and 3 week installation of 2 day job the business that doesn't give a dam City of Industry California, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Closets by Design advertisements and pricing structures fully comply with the law. 2nd set a week laterwere 15 1/8 ("they will loosen up and you can use Wd-40 and Vaseline on the slides, and the gouges in the "wood" from the tight slides should get deeper, and that should help". Please download the PDF to view it: Download PDF. I had to take video footage and send to the manager per the customer service rep, Gabby, was quite rude when I called. TINA.org reader is still waiting for her promised free Kate Spade gift. In short, please do not use this company as provides the worst customer service and improper installation. Closets by Design Lawsuit - Schmidt National Law Group | Facebook They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. There has been ZERO response. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. They knew how to fix the measuring mistakes and my shelves look great. Thank goodness my breaker box did its job, or my house could have gone up in flames from their stupidity. Montgomery 1800 x 800 x 520mm White 2 Door 2 Drawer Wardrobe. Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers A recent class action Closets by Design lawsuit claims that the custom closet company deceptively marketed its "sales" to drive. Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. Closet World, Closet Dimensions, Closets by design Designer Pay Promise Fraud. A baby born via IVF is at risk of developing a deadly cancer after a fertility clinic wrongly transferred a genetically mutated embryo, according to a lawsuit filed Wednesday on behalf of the baby's parents. On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). So once again I have to wait for another panel to come in so the job can be finished. And since she couldn't answer my question, she said: "I withdraw what I said." I would like them to install the right cabinets we talked about or refund our payment, half of it if not all. So I told her: "So you're a liar, right?" The receptionist told me that "she was going to call me right at that moment". Create your own closet design rendering with Modular Closet's simple design tool. Today was supposed to be the final piece which is a hamper and they even got that wrong. Case Summary. Start by making . Terms and Conditions. The designer did not take into account the ceiling fan near the pantry. Back and forth, the reader can picture what happened, she hung up on me. Claim forms are usually not made available to consumers until after a court approved settlement is reached. Closet by design has been a nightmare to work with since we set a date for installation. After he left, I looked out in my garage he left all the old parts, did not dispose of them. Im dealing with the same issue. When he did this, he broke that panel, of course it was the one that was hard to get. I am very unhappy with my cabinets. 2K for few planks put-together shabbily! DON'T DO IT! They are supposed to be trained in two weeks time for closet design and financing. If you're looking for someone to help you design the perfect organizational space, check out Closets by Design. I had a job done a few months ago and the installer was sent without all the panels he needed. She sent a few angry text message when I didn't get back to her for a week. Worse job experience I have had with a new job. 4.7. Kept Deposit and NEVER installed product, and won't return calls. New cases and investigations, settlement deadlines, and news straight to your inbox. Get A Quote. Thanks so much to you all that have written reviews. He didnt tell me at first. Why is this company STILL in business? I called the customer services manager (Jennifer) the next day and her response, in her exact words, to these issues, so, what do you want from us? She was very rude and then never followed up. I told them my house was not ready. My Review of Closet By Design: Process, Cost and Final Design To date, I have provided $3, 346 in payments. Designers make no money. Oh and did I mention they charged my credit card the balance without me signing off on the completion of the job? He said the light wasnt working. It is surely not worth throwing the money on crappy job. Closets by Design has joined the ranks of retailers that are facing lawsuits filed over the alleged sale of merchandise at fictitious discount prices. I was a designer for closets by design. The cabinets do not clear the washer, so every time I open the top loading washer, it hits the cabinets. The molding on the closet was not ordered and after a month of waiting for a date to add the molding, Lynda my designer advised it was never add to the original order. The manager John, in last lengthy phone call was very understanding and very courteousThey are coming Tuesday to correct all. Custom Closets and Closet Organizers Read our Newswire Disclaimer. A new lawsuit claims Amazon is breaking California law by selling products containing donkey meat. Well wouldnt you know it, there price are still the same today!! Then she told me that they needed to postpone the installation because something unexpected had happened and she rescheduled it for the following week. Or I would like a refund. This company mission has nothing to do with quality and its customer; it is all about them and the money. A deposit of $1, 673 was provided. This flooring has only been down for three weeks. I called their customer service and she said she'll talk to supervisor but don't believe. First of all the the designer gave me design which i agreed and she explained me about the product and showed me sample as well. What ever happened to pleasing the paying customer, and I paid really good money for their service and product! Frankly, it was 2 closets. I checked my breaker, and it wouldnt stay on. Then they call me back about 2 weeks ago Is this your company? https://topclassactions.com/wp-admin/admin-ajax.php, Closets By Design Lawsuit Says Sale Prices are Fake, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. UPDATE: On Feb. 5, 2019,the plaintiff voluntarily dismissed the proposed Closets By Design class action lawsuit without prejudice. You can find them at www.closetsbydesign.com or give Aly a call at (205) 777-4000. So I have cabinets that are not flush with the wall, and the drawers that cost over $70 a piece were damaged during the install. Discounts on Closets by Design Home Organizer Systems, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. My bedroom closet we installed the end of July 2017 not to my original specifications. And tell me that they had an opening on the19th. This review was chosen algorithmically as the most valued customer feedback. We can work with you to remodel what already exists, or remove it entirely and start from scratch. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. Due to a family illness, I had other pressing matters that outranked this. I did cancel delivery due to work and then I had to wait another 3 weeks. Annemarie Newbold v. Closets By Design, Inc. et al In the afternoon I called them and asked for the manager. Closets by Design Lawsuit - Schmidt National Law Group | Facebook He acts like he is doing you, the customer a favor. This, on top of them charging my credit card after the initial installation when I specifically told them I was NOT authorizing ANY charge (job NOT completed and installers invoice was $270 more than signed contract! We found his blood all over our closet, carpet, and the ladder that we let him borrow. Add me. THIS IS ONE OF THE WORST COMPANIES I'VE EVER DEALT WITH! Waterstone Management Group is a boutique management consulting firm. THE 40% PLUS ANOTHER 15% ONGOING COUPON IS TOTALLY RIDICULOUS. Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. Closet & Storage Solutions. Closets By Design Lawsuit Says S Are Fake Top Cl Actions. (I have pictures of the power block where you can see where he yanked the wires right out of the wall) Closet were removed and I call another company. Was deceived. Closets By Design offers a no-obligation estimate, in your home. Conclusion: They took my money and did nothing. We stupidity put a 50% deposit down and didn't review their company first, so we can't get that back, but these people will not be receiving ANYMORE money from us!