Having revoked the decision and before issuing any new decision notice, it would now be expedient for the council to fully reconsider its original decision, before a perfectly good family home is demolished, before more unwelcome and undue stress is caused to neighbours and before more abortive costs are incurred by the applicant. Were not stopping. How to make a complaint. Croydon Council. As far as I can see, Ive received nothing back so Ill take that as a No then. We aim to give all our customers a good service, but sometimes we make mistakes. To WM then you, as land owner, have far more powers to stop development on land owned by you, than the Council as Local Planning Authority has. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. In that case, and its one persons word against another, I would suggest that the Council (or someone) should warn the applicant that, if it turns out that the notice was not served, they risk their planning permission becoming void. 'The worst I've ever seen': The appalling and 'unliveable' council Given recent issues with flash flooding across London and the failures of the planning process to mitigate against the impact of heavier rainfall, one of Hales criticisms of the proposal is of particular relevance, There appears to have been no consultation with Thames Water by either the developer or the council to see if there is capacity in the sewer network to take the additional foul and possibly surface water discharge from the proposed development. Complaints about neighbours - Shelter England Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? The HRA was the source of the money used to pay Dr Alison Knight her 800 per day fees when she swanned into Croydon as an emergency interim head of housing, only to leave after less than six months without any obvious sign of actually achieving anything. Quantum Homes, their work on Pollards Hill South . But this latest ruling from the Local Government Ombudsman effectively declares the planners to be utter buffoons. Croydon council outlines drastic cuts to jobs and services Parties. To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise which is acceptable during night hours. Read more: Ali accused of cover-up over findings on council flats scandal giving feedback Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. We do not provide anout of hours service for complaints about parties. No public servant has understood their responsibility or how to show contrition since. He is supported in his complaint by Mr Y. Viking statue linked to 'far-Right and slavery', police warn council In the mixer: if you spot some unwelcome building work going on on your property, you might want to ask the council if they have granted planning permission. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. We have a council spouting off about sustainability, climate emergency, green measures, LTNs etc whilst systematically conniving with profiteering developers to destroy the place. 3 1 March 2021. And according to the reporter who broke the story which shocked the nation on ITVs News At Ten on March 22, theres still a lot more to come. You can report fly-tipping online or download our Don't Mess with Croydon app to send a photo and location of fly-tipping straight to the relevant team. Problems with the neighbours - when and how to complain | The Law If it is longer the Council may ask customers to explain why they could not complain sooner. However, I cannot see that a lot of what they are accused of here is entirely within their control, and they do not appear to be significantly worse than many other Planning Departments (although admittedly may be a bit too relaxed regarding over-development). If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. The council can also apply to the magistrate's court for a warrant to enter premises and seize equipment that is causing a nuisance. A number of drug dens which caused residents to "live in fear" have been shut down in Croydon. see https://www.gov.uk/party-walls-building-works. Also, with workloads the way they are nationally most Planning Officers simply dont have the time to deal with things as closely as they would like. Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Secret chamber inside the Great Pyramid is uncovered after 4,500 years Class A gates, fences, walls etc The law uses the word shall, meaning it is mandatory on the council to reject such an application. Read more: Your staff make us feel less than human. You can help us keep the borough looking clean and tidy by reporting untidy or eyesore gardens. Croydon Council pays landlord 2,000 a month for bungalow that has been Tell us if you're unhappy with something | Enfield Council Putting the boot in? This fact sheet is aimed primarily at people who believe the council should be taking enforcement action against a nearby development and may be considering making a complaint to the Ombudsman. Nicola Townsend: signed off decision notice. Yellow signs backing a campaign against a new development can been seen in the tree-lined street of Pollards Hill South. Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House Croydon Council has been paying a private landlord for the bunglow in The Glade which is empty (Image: Monica McSherry) A bungalow which Croydon Council allegedly pays 2,000 a month for has been "empty for years". Examples of nuisances may include noisy animals, loud air-conditioners and interference . Your Croydon (@yourcroydon) / Twitter giving feedback It's all public. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. Or they could do the work and charge for it. There doesnt seem to be any accountability so how will things change? How things have been allowed to get so bad is beyond belief. Meanwhile, for a while at least, and albeit it across a demolition site, the Newlands can enjoy an improved view of the greenery to the south. Only 10% of council housing repair jobs ever get checked, Ali accused of cover-up over findings on council flats scandal, Croydon shamed over dangerous squalor in council flats, Your staff make us feel less than human, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. The council could serve an order on your neighbour to fix the problem. Some of her neighbours had been lodging similar complaints to the councils housing department and Axis for four years. The only plan showing location was a red-line plan showing the outline of the whole curtilage of Ms Zs house at 1:1250 scale. The parish council said it found vehicles travelling in . There was understandable disgust and anger, from the Riddlesdown RA members as well as the long-suffering Newlands, that the council had left it so long before introducing this new excuse for the already totally unacceptable and disrespectful delays. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. If you live in private rented accommodation, please contact your landlord or managing agent. , No answers of course, from anyone. Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. Sack an executive and use that money.. Because Alison Butler tied them in to a contract renewal with Axis. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. That design is hideous and mirrors a template of square blocks going up all over the place with no regards to aesthetics and the surrounding area. But lawyers who get fees from boundary disputes will oppose this, Having reliable and continuously updated INTERNAL plans of all properties should also be an additional (but separate) part of fire safety improvement post Grenfell. On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. A Croydon Council spokesman said: "We apologise for any harm caused to the couple in this instance. Section 65 of the 1990 Town and Country Planning Act requires that a council shall not entertain a planning application that does not meet the certification requirements set out in the Town and Country Planning (Development Management Procedure) (England) Order 2015. What a shit show the planning department is. Environmental health officers spoke to the owners . On December 3, 2018, a decision was made by Lincolnshire County Council to reduce the speed on High Road and Low Road from 40mph to 30mph. On 22 July 2021, I informed Robert Snodin, (then-) Trees and Enforcement Team Leader, that this developer had already breached pre-commencement Condition 5 [Construction Logistics Plan (CLP)] and Condition 15 [tree removal]. The council invited Ms Z to apply for planning permission retrospectively, which she did 12 months later, in May 2019. Noisy Neighbours - What Can I Do? - HomeOwners Alliance Show It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, https://www.gov.uk/party-walls-building-works, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action, undertaking a review of the members enquiry process (even elected councillors struggle to get prompt replies to their questions), having more team managers respond to complaints, implementing a new complaints management system and improving communication with residents over delays in complaint handling. Noisy neighbours may be protected by new law to stop council snooping Why are they still working on the site? Croydon - Latest News, Headlines and Entertainment from the BBC Contact the right team at the council. Yet when it comes to using HRA money to improve the living conditions of existing council tenants, officials at Fishers Folly seem remarkably reluctant. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . Croydon council 'lacked care and respect for tenants' report finds . Attribution. It failed to address the issues of the carers assessments, insurance and transition planning. please note that the Stage 1 Complaint was addressed to YOU and it is from YOU that we expect a substantive response . Ive had a very similar experience where the planning department have been willing to allow a developer to break law, planning policy and mandatory policy. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Purley Way kitchen showroom has special offers this weekend, Planning department judged at fault over boundary dispute. There were 121 complaints to the Ombudsman about the running of Croydon Council - more than 10 each month. For it to constitute a nuisance, the relevant activity must not be trivial or unreasonable. The complaint was addressed to Townsends boss, Cheesbrough (who is still working at Croydon after her new job in Redbridge had somehow fallen through). A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. If you live in an urban setting and communicate with your neighbours about your plans, are sensible about hygiene and vermin control, and where you locate your coop, there is . Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . For any noise emergencies contact 020 8726 6000. The hours of service are: Monday to Wednesday. Class B means of access to a highway. There is no discretion in that. Mr X has previously gone to court and won orders declaring Ms Z has built on his land and entitling him to remove structures built there. ), There has long been a lack of clarity as to whether a planning authority has to to get involved in a dispute about land ownership or can leave it to differing owners to sort out. . A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: If you are a Housing Association tenant, please report the issues to your Housing Association. Perhaps the members of the councils planning committee were still in a state of shock. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. Council's 'urgent' inquiry into housing scandal is slow to start If it's an ongoing situation, keep a record of the events in a diary noting . 16 hours ago 16h And if they say that Croydons planners are, at best, negligent, or at worst, incompetent, then perhaps it is well overdue that suitable action is taken at Fishers Folly. The council failed to reply to any of them. Your Croydon. They went to the High Court and in April 2018 obtained a court order which confirmed this. Officers up to chief executive level seem determined to continue with their couldnt-care-less attitude, while Mr Snodin has apparently decided that this is a good time to leave the Councils employ. We risk assess reports of noise and prioritise complaints where more than one neighbouring address is affected. If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. If you're unhappy with something we've done, please let us know. If the noise continues and we can see from your diary that it is unreasonable and therefore could constitute a noise nuisance we will serve an informal notice on the alleged offender. Check how much your council tax bill will go up by - The Sun Planning enforcement - Local Government and Social Care Ombudsman Class E buildings etc incidental to the enjoyment of a dwellinghouse On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. And the council knew of the April 2018 High Court judgement and the documents placed on the Land Registry records. Croydon CR0 1EA Our approach. How we deal with corporate complaints. Residents of the block claim that Croydon Council had been informed of the issues but had not acted.
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