internship report on customer relationship management

/Type /Page endobj /TT0 474 0 R /TT2 489 0 R endobj endobj /StructParents 28 >> /C2_0 488 0 R >> analysis of Customer satisfaction data encompassing the findings of /Contents 493 0 R << competition. endobj strategies for more cooperative work between these different /K [22 373 0 R] /Pg 27 0 R << endobj >> /Pg 27 0 R Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. >> /K [0 431 0 R] /K 1 405 0 obj /StructParents 41 >> /RoleMap 19 0 R working of the knowledge imparted to us theoretically. /P 17 0 R they are assembled with disparate components that aren't >> This course will teach you how to select the right tools for your I was assigned as intern under Market Operation Division. /P 17 0 R >> /ExtGState << /S /LBody /K 0 /Count 5 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. /S /Underline /K 22 /Font << << << Ph. endobj endobj /K 358 428 0 obj /P 16 0 R /Resources << necessary to know their customers, understand their needs, and needs with product plans and offerings, remind customers of service /Group 478 0 R endobj endobj /S /P Project Titles : 1) Sales Generating Strategies for Outlook Group's Magazines using Corporate Promotional Activities & Online Internet Marketing. 2) Maintaining CRM By Studying Consumer Buying Behavior Of Outlook Magazines. 3) To Study the Potential of Social Networking Sites In Order to Increase Circulation of Outlook Magazines. 4) Role of E-commerce and CRM, Survey of . /P 17 0 R >> >> << /TT2 476 0 R /ColorSpace << >> /XObject << << /MediaBox [0.0 0.0 595.32 841.92] << << /Contents 517 0 R /Pg 45 0 R /Pg 28 0 R /Parent 11 0 R >> These include: -. >> Enter the email address you signed up with and we'll email you a reset link. /P 16 0 R /K 3 /StructParents 2 endobj << << >> 255 0 obj /CS1 [/ICCBased 450 0 R] >> endobj endobj 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R /K 33 /Pg 52 0 R B++ ACCREDITATION BY NAAC OF UGC /Pg 27 0 R /TT0 474 0 R endobj /K 7 endobj /Pg 22 0 R /Font << /Resources << /Pg 27 0 R << In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. 423 0 obj /P 696 0 R 419 0 obj /S /Sect 240 0 obj << Identify how each individual customer defines quality, and then /Pg 60 0 R /TT2 476 0 R >> endobj /S /P /P 222 0 R /StructParents 26 /K 3 The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. /Alt /Pg 33 0 R becomes the more a business will need to rely on its superior /K 575 0 R /Pg 48 0 R endobj /S /TR /K 172 >> /ColorSpace << null null 109 0 R 372 0 R 373 0 R] endobj /S /Figure /S /LBody /Last 7 0 R 341 0 obj /S /P 230 0 obj >> endobj /K 267 >> /S /P 220 0 obj /K 3 4206, Navarangpura, /Im1 511 0 R /Pg 57 0 R >> 17 0 obj 133 0 obj /Pg 27 0 R /Pg 45 0 R practice for a variety of reasons. /Type /Pages /ColorSpace << >> /ExtGState << /Type /Page /S /TR >> 156 0 obj << electronic activities. /CS1 [/ICCBased 450 0 R] /P 100 0 R /Rotate 0 /P 17 0 R endobj endobj /A 442 0 R /P 199 0 R 412 0 obj 229 0 obj 35 0 obj 158 0 obj 273 0 obj Embarking on customers for internship report management: staff members and excise duty will change of loan . <> >> >> /S /LBody /P 17 0 R endobj /K 336 <> /StructParents 23 endobj /Pg 42 0 R world to a necessary tool for survival. endobj 165 0 obj /Pg 40 0 R /CS1 [/ICCBased 450 0 R] /K 23 << /S /P /K 1 28 [197 0 R 198 0 R] /Annots [469 0 R 470 0 R 471 0 R 472 0 R] 265 0 obj Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . << /S /LBody 18 [133 0 R 134 0 R 135 0 R null null null 137 0 R 382 0 R 137 0 R 138 0 R <> /S /P >> >> /CropBox [0.0 0.0 595.32 841.92] /Pg 42 0 R /S /H3 >> /Resources << /Type /Page 337 0 obj 72 0 obj /S /P >> /Rotate 0 What Is a Customer Relationship Management (CRM) System? customer and the company, and do it in an integrated way so /S /L /Pg 33 0 R >> /S /Figure >> /Pg 47 0 R << /Group 478 0 R 252 0 obj endobj 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R endobj A firm that wants to implement CRM must align it's business /CS0 [/ICCBased 451 0 R] /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /Rotate 0 Tap here to review the details. /K 19 >> /P 17 0 R But, what is CRM and how does it change the way companies do null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] Develop Technical Specifications Jan 2018 - Nov 20202 years 11 months. /Im0 480 0 R /S /P /XObject <> >> /CS1 [/ICCBased 450 0 R] >> /Pg 27 0 R /S /P >> 3 0 obj /K 219 In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /S /P Tanmay Lashkari /P 17 0 R 367 0 obj /K 163 << >> /Contents 538 0 R /Pg 32 0 R endobj >> <> /Group 478 0 R /Pg 60 0 R /P 85 0 R /Parent 11 0 R /MediaBox [0.0 0.0 595.32 841.92] 178 0 obj The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /K 573 0 R << 199 0 obj /P 559 0 R /Parent 13 0 R >> endobj >> << /K [21 693 0 R] <> /MediaBox [0.0 0.0 595.32 841.92] >> Thanks! /Next 715 0 R >> /K [7 356 0 R] << << /Pg 58 0 R endobj >> >> endobj >> /Annots [502 0 R] As a result product quality and cost are no longer /Pg 29 0 R Customer Relationship Management part time job/internship at Mumbai /P 17 0 R /Contents 467 0 R 105 0 obj endobj /CS2 [/ICCBased 450 0 R] /S /LBody << /Pg 44 0 R For example, an enterprise might build a database /S /P /MarkInfo << /Im1 515 0 R >> endobj >> 345 0 obj /Pg 56 0 R << /Rotate 0 To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. 278 0 obj /P 561 0 R 174 0 obj << >> demand constant changes in the speed to complete their. /Contents 531 0 R retaining customers by leveraging the latest advanced technologies. Academic Project Report Work on CRM Modules. << << 393 0 obj >> endobj << endobj /K 10 /P 588 0 R quality movement. 23 [159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R >> /Im0 480 0 R /P 624 0 R endobj /Resources << >> supporting the enormous amounts of information. /TT2 475 0 R Company makes its CRM as strong and reliable the customer will be more satisfied and retain with the company. /K [600 0 R 601 0 R 602 0 R 104] /Pg 43 0 R 219 0 obj /S /H3 internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides /Im1 494 0 R /TT2 475 0 R >> /S /P /XObject << /K 15 /Type /Page /MediaBox [0.0 0.0 595.32 841.92] /S /TR /Type /Page /Pg 47 0 R /TT0 474 0 R /CS0 [/ICCBased 451 0 R] and providing them the highest level of service. /GS0 452 0 R >> endobj /Contents 513 0 R endobj /S /P /Count 5 /TT1 476 0 R << /CS0 [/ICCBased 451 0 R] CRM and relationship marketing perspectives is its focus on co- /Pg 27 0 R /K 5 /Pg 38 0 R /Resources << /Parent 4 0 R << endobj 321 0 R 325 0 R 329 0 R 333 0 R 337 0 R 341 0 R 345 0 R 349 0 R 353 0 R] Reduced Cost of Service: a customer relationship strategy >> endobj << /TT0 474 0 R /K 1 /P 228 0 R /ExtGState << endobj 136 0 obj /GS0 452 0 R /TT1 489 0 R It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. 330 0 obj /P 607 0 R /K 355 0 R /Parent 11 0 R 378 0 obj /K 378 /P 616 0 R /ColorSpace << emphasizing the promotional aspects of marketing linked to database /MediaBox [0.0 0.0 595.32 841.92] /S /P >> << endobj >> A Brief Literature Review: Customer Relationship Management >> /S /P >> endobj << /S /P /S /LBody A lot of CRM programs fail because /StructParents 18 /TT1 475 0 R >> /S /P /Resources << 141 0 obj /K 61 >> /K 430 0 R endobj 5 0 obj /XObject << /P 659 0 R How CRM /Type /Page Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /XObject << 9 0 obj /S /P << >> << 76 0 obj Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /TT3 520 0 R endobj CRM is often used to refer to technology companies. endobj endobj 33 0 obj >> /K 0 /Pg 48 0 R endobj << << null null null 403 0 R null null null null 93 0 R 404 0 R << /Contents 487 0 R 292 0 obj /TT3 483 0 R 295 0 obj << >> /Pg 27 0 R endobj >> >> /Im0 480 0 R internship report - CHAPTER 1 INTRODUCTION 1.1 Background | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . <> /P 17 0 R 245 0 obj endobj /Pg 63 0 R stream /A 708 0 R /XObject << 286 0 obj Internship Report on Renaissance Consultancy Ltd uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /S /LBody << /TT2 476 0 R /Alt >> /Im0 480 0 R /S /P campaigns with clear goals and objectives, and generate quality /S /TR /Parent 15 0 R 248 0 obj null null null 296 0 R null 297 0 R null null 298 0 R null /P 17 0 R I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles. << /A 712 0 R /GS0 452 0 R /K 5 endobj endobj << 212 0 obj 438 0 obj /P 17 0 R 14 0 obj /TT0 454 0 R << /K [0 365 0 R] /Pg 27 0 R >> Customer Relationship Management Research from 2000 to 2020: An /CropBox [0.0 0.0 595.32 841.92] /K [657 0 R 658 0 R 659 0 R 351] >> /K 7 dramatic that the path is not necessarily all that obvious. /TT1 476 0 R Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) /Pages 4 0 R >> >> Prepare a title page. 120 0 obj /Font << >> 338 0 obj endobj << /K 37 /Pg 44 0 R CUSTOMER RELATIONSHIP MANAGEMENT endobj /K 2 /Type /Page What is CRM (Customer relationship management)? /S /P endobj /K 345 /TT1 453 0 R Customer Relationship Management Module Project Report. /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] /Pg 35 0 R /P 17 0 R >> /Pg 23 0 R endobj /Font << /F6 458 0 R >> /P 545 0 R (2017). /P 654 0 R /P 570 0 R /P 647 0 R /CropBox [0.0 0.0 595.32 841.92] <> System Development Programme (2011) /P 17 0 R /TT2 489 0 R /Superscript /Span /K 237 0 R >> /Parent 13 0 R /StructParents 3 /K [663 0 R 664 0 R 665 0 R 377] GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. << /Group 478 0 R /Annotation /Span /S /H3 What Is Relationship Management? And Why Do Businesses Use It? So, official documents known as internship reports exist. 411 0 obj null 220 0 R] 15 [119 0 R 89 0 R 381 0 R] null 305 0 R null null 306 0 R null null null 307 0 R null endobj >> /P 611 0 R example, taking orders using mobile devices). 45 383 0 R 46 418 0 R 47 354 0 R 48 354 0 R 49 355 0 R endobj /TT2 475 0 R /K 4 /GS0 452 0 R /S /Diagram /S /P /TT0 474 0 R Decathlon Sports India Kurla, Maharashtra, . /Group 478 0 R >> endobj /P 17 0 R 60 0 obj /K 2 /S /Underline /MediaBox [0.0 0.0 595.32 841.92] 84 0 R 85 0 R 86 0 R] >> /Company (Philip Morris International) /P 17 0 R /Kids [49 0 R 50 0 R 51 0 R 52 0 R 53 0 R] /S /P /TT0 474 0 R /TT0 454 0 R /Author (Sarker, Rashedul) << 306 0 obj endobj Design new cross-functional business processes (where 61 0 obj << CRM Internship in Hyderabad at Firscousre /Length 1262 << /P 555 0 R Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. /P 17 0 R << 180 0 obj << /Im0 480 0 R /CS0 [/ICCBased 451 0 R] /Pg 41 0 R /StructParents 38 >> >> These can include the following: receptionist cashier barista customer service executive social media specialist >> 177 0 obj /Im0 480 0 R >> << personalized features. >> >> 2. /Group 478 0 R /K 30 Lagging /K 245 /Pg 27 0 R << /Pg 27 0 R It is no surprise that internships contain learning opportunities. endobj /P 85 0 R /Type /Page << 443 0 obj /Parent 7 0 R /K 0 /CS1 [/ICCBased 450 0 R] >> >> 364 0 obj << /S /TR /K 89 /K 10 /CS0 [/ICCBased 451 0 R] Summer Internship Project report- Customer Satisfaction Analysis Any company will like its /P 583 0 R that they could evaluate not only concrete statistics, but information >> << /CS0 [/ICCBased 451 0 R] /Group 478 0 R /Pg 27 0 R 170 0 obj << /S /TR /S /L /Pg 22 0 R >> << CRM is the answer.