They have hidden fees. Clerks from Bank Ally call me every day. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. Verify to immediately update business information, respond to reviews, and more! I had told them that I was interested in one car and my daughter was interested in another. Was clean and in great condition. I got congratulations on the purchase from SETAYESH INC. Got a particular new car in mind? He couldn't talk then so I got a return call 5 or 6 hours later. So now Im paying for car thats just parked! i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. This was the most stressful experience I've ever had buying a car. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. Closed | Opens at 10:00 AM. Why Ripoff Report will not release author information! I was told the truck "was in the shop" to get a sun roof motor replaced. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. The police officer asked "how? Merlex did not have the vehicle we were interested in purchasing. Salesperson Zaki Hairat drove the new car to my house. Before leaving, Ray gave his number, stating "Any issues, just let me know! My owners would have either fired him or fired me for not firing him the way he acted on the phone. Customer service horrible suppose to refund me for oil change haven't got back with me. The Purchase Documents set is thinner by 1/3. There is no any information about the financing by Pentagon Credit Union. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. I spoke with substitute manager for that day Ray Kandahari. Dear Mr. Bill, Start the purchase online and the dealer will deliver the car and the paperwork to you. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Advertisers above have met our On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Bought the car was clean everything was ready. You are absolutely right that we should have done a better job of following up with you properly. Choose a car and the dealer will bring it to you for a no-obligation test drive. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. Will definitely be back in the future. Public Records Policy. Write a review. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Blessing in disguise Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Ripoff Report has an exclusive license to this report. and why? they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Even called me several days later to say car was there, but you told me wasnt before. Dont trust this dealer! Why is this public record being published online? I get to the dealership and the truck was not in the lot. I visited dealership MerlexAutoGroup. United States. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Finally, one place to get all the court documents we need. I will never ever go back to Merlex Auto group. They gave me a different one that needed new Brakes and tires. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. FRAUD ALERT:. Walter gave me the discount I needed to secure the purchase. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. We purchased a car from MERLEX 2 Weeks ago! On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Merlex Auto Group Sales Position. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Uncover why Merlex Auto Group is the best company for you. He said, he cant. Has your experience with this business or person been good? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! It's been a month I still can't get my tag. The car I made an appointment to see and drove 90 minutes for was not on the lot. 8 years ago. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! Wasted a trip out to Arlington. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Was told I signed sold as is and that I didnt purchase warranty. (I was looking for financing for my daughter, starting April 1, when she starts her new job). Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! :$6K . They did not have the car I requested online available. Owners who claim this profile can update information, boost SEO, and more. I was very scared that they will frighten my daughter and neighbors. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Blame yourself! Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. As a matter of policy, BBB does not endorse any product, service or business. Write a Review. MYWOT. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 7. How those businesses take care of those complaints is what separates good businesses from the rest. DO NOT TRUST RAY! Flew in two days later from Georgia. They told us the car was on the lot, but upon arrival, the car was no longer at their location. High End Used Car Sales. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. He told me yes! Merlex Auto Group. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. who took it far and beyond to make sure I left satisfied. Merlex needs to apply this principle!!!! He replied "just let me know what the issue is and my mechanic will take care of it." Get more reviews from your customers with Birdeye. This business is unclaimed. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. This rating includes all dealership reviews, with more weight given to recent reviews. Well guide you through the process. 1105 N Glebe Road, Arlington, VA 22201. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. Grow your business. Ripoff Report | Merlex Auto Group Review - Arlington, VA I said I want to return car. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Case Details Parties Dockets. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. 2 DAYS AGO! Terrible experience with them. Yet, i have never met him before this day!!!!!! Easy Apply. Dealt with Jason and Walter. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. 1 mile away. Who's crazy enough to start this website? Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. Always go with your gut feeling! They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Used Merlex Auto Group for Sale (with Photos) - CarGurus Copyright 1997-2023, Ripoff Report. I have bought over 20 cars in the last 18 years. learned a lot about cars. Hiding negative complaints is only a Band-Aid. This profile is powered by Birdeye. RUN. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I left with a Mercedes certified vehicle that has all of the bells & whistles. Than hung up on me. For important participation details and mileage limitations, please ask your dealer. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. THIS IS FRAUD! Merlex Auto Group (@merlexautogroup) - Instagram Merlex Auto Group. strict standards for business conduct. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. 185 were here. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. You will be sorry. !! Anyone from afar could see that the reason they were doing this was because we left a negative review. International Association of Better Business Bureaus. I called them. Bully there way in and steal your home. Merlex Auto Group Dealership in Arlington, VA | CARFAX If I could give this business zero starts, I would. WOW that's great service, I expected a ride not to be taken for a ride. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Dealer said they would call back when the car was back, and never called back. I decided to go back and read some of the reviews more closely. They are hard to deal with and VERY unprofessional!! 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. plenty of opportunity to grow depending on what you would like to do. They definitely give you the star treatment here! There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com Why Ripoff Report will not release author information! We were going to drive 2 hours together to see them. Little did I know, for him, it was a phone call away! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Absolutely incredible!!! I did not check the completeness. 1105 N Glebe Rd Arlington, VA 22201. This rating includes all reviews, with more weight given to recent reviews. Horrible customer service. 1105 N Glebe Rd, Arlington, Virginia 22201. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Fast service. Dont click on those slick Ads! Thank you for bringing this to our attention. https://www.merlexautogroup.com Safety status. Directions View all hours. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Called/ texted Merlex to inform them and see what they can do. Sadly, the first salesperson advised me that the vehicle was sold the next day. Job closed due to COVID so I hardly drove car after that fixed! 235 Reviews. Also he said that the total due is about $27,000. Very unorganized and fake professional. BBB reports on known marketplace practices. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Called in. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Compare pay for popular roles and read about the team's work-life balance. July 21,2020 check engine light came on. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Bought a range rover. merlex auto group lawsuit I returned home by my car. Great deal, I thought. Working at Merlex Auto Group: Employee Reviews | Indeed.com Be kind to yourself and spend your hard earned money elsewhere. The Merlex Auto Group Way. Price of the car is $14,966. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Merlex Auto Group. Will never give them my money. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. BBB Business Profiles may not be reproduced for sales or promotional purposes. We offer: There is a second line of financing exists. Trash. All rights reserved. Texted them to tell them and was told to take it to their shop which was fixed! we have that vehicle on the lot and come and talk to Jessie. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. 6. Now please pay attention to this the fraudulent actions kick in!! (703) 214-3598. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Etta cost are not listed in ads or on their website. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". He knew nothing about the car so i should have known he knew nothing about anything else either. Used Lexus IS 250 for sale in Centreville, VA under $99,999 Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. The following day I sent additional information pertaining to the sale via text message before they opened. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! BEAUTIFUL CAR WITH LOW MILES! It may not be copied without the written permission of Ripoff Report. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. 5 hours later I received a random text from a different sales rep asking how my test drive went. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Dont sign the sold as is be careful! REBUTTAL BOX All business will get complaints. 1492 customer reviews of Merlex Auto Group. Jason and Walter treated me with kindness and respect. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. It's only been two days since my initial visit to Merlex. they are not trustworthy! The posting time indicated is Arizona local time. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater You never know. I continued to call, he would not respond yet he was completely available prior to selling the car. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Hiding negative complaints is only a Band-Aid. Merlex Auto Group | Better Business Bureau Profile Consumers eligible for the Litigation Class are those . Good. Search job openings at Unique Auto Import. (I checked it by calling to Arlington police department). We DO NOT remove reports. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. i texted him to see what was the hold up he told me to "contact Walter". I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! Ass Fks, Stay Away! Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife There is no any information about this second line of financing. Completely Dishonest and Fraudulent!!! Beat local competitors. Appfolio Charged $538 to charge card and I never heard of them!!! Specialties: High End Used Car Sales. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Corporate Advocacy Program: How to repair your business reputation. It looked brand new being a used car and all of the customer service reps handled me very well. GoooooooooooooooooooooooooooooooDdddffff. Buy at your own risk!! that night, after bringing the car home, lights appeared on the dash! The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Great deal done. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Got in contact with Julian shortly after the price dropped. 40 minutes later I completed a fiancial form. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed.
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