Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Wherever possible we will place the order immediately. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. London New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. The panel decides which services they review based on various criteria.
Gateshead Council Housing Services | OurGateshead Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Gateshead. We have guidelines on how long different repairs should take. Some of these repairs need to be inspected before the repair can be done. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation.
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Metropolitan Borough of Gateshead - Wikipedia She added: "Someone has got to own it. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. This is commonly known as filing a compensation claim for despair against a housing association landlord.
These are repairs which need quick attention and don't need an inspection first. Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. 2 0 obj
To access this support or speak to an advisor, contact Business Gateshead today. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Wednesday 2nd November 2022. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Gateshead, England. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. The team were very helpful and understanding of my dangerous situation.
Housing contact details - Gateshead Council Our business support events remain cancelled for now. <>
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These include re-fixing toilet seats and repairing minor leaks. However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. We encourage our people to think differently, do the right thing and be innovative.
Work continues to address 3,000 Gateshead Council property repair backlog The site has been designed with residents and local groups to ensure it is easy to use. Gateshead Now is a collection of the latest news from Gateshead Council. Gateshead Council aims to complete the backlog by late March next year. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. 27,852 - 30,151 a year.
Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out.
Equipment services :: South Tyneside and Sunderland NHS - STSFT We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Regent Street We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Always ask to see this card before letting anyone into your home. Whats in it for you? Gateshead Council 4.0 . However it did show that 36% of repairs were fixed when first looked at after being correctly identified.
Council residents in Gateshead waiting nearly a month for house repairs Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. If your repair can't wait until the programme we will carry it out within the normal timescales. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends.
Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair Don't worry, we can still help! Last week we successfully launched our new online system, with over 100 repairs reported in the first week. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. about Our Customer Scrutiny Panel needs you! stream
For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. Unfortunately, this job posting is expired. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Some work to your home is done as part of a planned maintenance or investment programme. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. %
Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Homepage for Gateshead Councils Benefits and Council Tax information Please continue to be patient, as we are experiencing a high volume of phone calls. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . East Ham This is known as the Right to Repair scheme. There's also additional service charges from 115.85 a week, this cost is eligible . "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". Background 2.
Home Group | Watergate Court, Gateshead The call-out team will make the property safe and arrange to come back the next working day to finish the repair.
New online repair reporting system launched - Gateshead Council For further information please contact the Involvement Team by: Civic Centre 4 0 obj
When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. Request a FREE property inspection to find out how much your claim is worth. We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. Payslips. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. Reporting repairs Home. Gateshead People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. People really are our greatest asset at Gateshead Council, and we value every employee. View my payslip. Visit directory. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. You should report any damage to your local housing office. "The garages at Leam Lane had already been condemned, and we were working towards . A public consultation on the future of Gateshead Council's Leisure Services has commenced. I have to tell you, this week I have had four complaints that have been going on for two years. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. Failure to do so could give you grounds to make a council house disrepair claim against them. Repairs & Voids. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.".
Section Manager - Repairs - Gateshead Council - North East Jobs Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter.
Business advice and support - Gateshead Council 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. To register with My Housing Account, select 'my account' at the top of the Council homepage. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. Planned repairs usually need an inspection before work is done. If we miss an appointment and we didn't contact you, please contact us.
Appointment Types - Gateshead Council OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. If this is not possible, we will replace with the items we hold in stock. Employer Est. Our employees and contractors carrying out work will show you an identity card. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. My flat was repaired in time for my childs birth and I received rent refunds and compensation. To keep up to date, why not follow us. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. Council tenants can also be offered evening appointments for repairs from 4:30pm.
Time to have your say on the future of our leisure service. Call us on 0333 050 8887 to start the process or fill in the form.
Gateshead pensioner 'shocked' at council's repair works on his home of You have the chance to buy up to 10 additional holidays per year. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll.
Housing Repairs and Maintenance Service Gateshead - Government Online The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim.
Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. However, the contractor will not ask you for any money when they call. View details of your former and current tenancies including rent statements and repair. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Gateshead Council.
Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. 3 0 obj
Some of these jobs need to be inspected before the contractor can start the work. If so, please keep reading as youre just what were looking for! If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. However, our partners are continuing to deliver a series of . Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region.
Gateshead council tenants wait almost a month on average for repairs If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. If you continue to miss appointments for repair work you may be charged. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Any resident with My Housing Account can access this service. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. I have got this complaint, they monitor it and see it through to the end. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). All rights reserved. endobj
If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*.
Complain about council or housing association repairs This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. We will need to look at what has been damaged so please don't throw anything away. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? The report found the repair centre's ability to handle calls was deemed 'critically low'.
We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. Youll be paid a competitive salary plus additional allowances where relevant. You can create a free account to post activities, services and promote organisation working in Gateshead. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you.
As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. You can also include claims for loss of earnings and care costs if necessary. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer.
Repairs update - Housing Team at Gateshead Council | Facebook Complain to the housing ombudsman The housing ombudsman is a free and independent service. You will need to provide evidence of your illness, such as a doctors note, and prove that the council had a duty of care to you as their tenant. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Housing Disrepair
Your Employees Portal - Gateshead Council Internal deterioration such as damage to carpet, walls etc.