Nearly every ticket will have a convenience fee added for doing business through this service. [2022], SeatGeek vs StubHub: Which Is Better For You? Save my name, email, and website in this browser for the next time I comment. Among all those who made purchases, customers in the hidden-fee group bought tickets that were about 5% more expensive than those in the up-front fee group, buying more tickets on average for seats located closer to the field or the event stage. It has tickets to book online like theatre, family events, sports, concerts, and other events. For Ticketmaster, the biggest selling point is a flexible return policy. He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. No tickets available. Some teams, venues, or artists put delivery delays. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. . The customer support includes full refunds on canceled events and attempts to find replacement tickets should you have any issues. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Sat, 17 Jun 2023, 17:00. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. 01-11-2021 06:36 AM 1 Reply [2022], TickPick vs StubHub: Which Is Better For You? [2022], Ticketmaster vs Seatgeek: Which Is Right For You? The rate of the service fee will fluctuate depending on the events of their agreement along with every different plan. Why are tickets available on Stubhub but not Ticketmaster? It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. While secondary sellers use them to stay in business, primary sellers generally charge service or convenience fees because, if they want to secure contracts with venues, they have to. University of California, Berkeley, Read the latest campus information on coronavirus (COVID-19) here , Berkeley M.E.T. Some of the delivery options include: When you pay a UPS delivery fee, it might be higher than the actual cost for UPS to deliver your tickets. Selling the ticket on StubHub is a quick and easy process. Stocksy. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? In 2010, it merged with Live Nation under the name Live Nation Entertainment.. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. You would transfer the tickets from your Ticketmaster account to the buyers email address. Not every ticket includes a facility charge. We accept credit card, Apple Pay, and He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. Please help! Order processing fees are another type of convenience fee. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. Get this delivered to your inbox, and more info about our products and services. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Office Hours. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. Having an extremely large volume allows them to lower their margins. What if the buyer doesn't have an account? Having all-in pricing on some platforms and not others is too confusing; it needs to be consistent across the marketplace, Consumer Reports Anna Laitin argued. Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. 7 best ticket site alternatives to Ticketmaster. Taylor Swift with beabadoobee and Gracie Abrams. To the statement presented in the previous paragraph, StubHub is a better option for one-ticket booking. The Worst Deal Ever: The Inside Story Of The Epically Bad - Forbes Their automated email is useless and they have not got back to me. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. StubHub Tickets Guide: Tips to Buy and Sell on StubHub - Stadium Help Third-party ticket sites are your best bet if you didn't get in. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Cookie Notice After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. [2022], Ticketmaster vs Ticketek: Which Is Best For You? 1. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. The search function is one of the best in the industry, including venue map viewing and advanced filtering. The panel was a mix of industry representatives Ticketmaster, its smaller competitor Eventbrite, as well as secondary market retailers SeatGeek and StubHub and consumer protection advocates from the Better Business Bureau and Consumer Reports. Ability to get tickets without visiting box offices in person. In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. StubHub acts as a secondary market most of the time. However, each of the services comes with its own distinct advantages. This is not a heartwarming success story. Please consider making a one-time contribution to Vox today. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. Sign into your StubHub account and click the "Sell" button in the top toolbar. 2023 CNBC LLC. When you sell tickets through the service, there aren't any fees for listing. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. However, you can not neglect how good Ticketmaster is at her work. Log into your account and select from the list of 'Upcoming Events'. For more information, please see our Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Prior to the fall of 2015, when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. Tickets for sporting events, concerts, and theater productions. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind. Support our mission, and make a gift today. The event is today and I still don't have my tickets : StubHub [2022], Ticketmaster vs Stubhub: Which Is Right For You? A-List Members gain access to the best seats and the lowest prices. Ticketmaster won't allow me to transfer tickets to buyer They are ready to solve your doubts Monday to Sunday between 9 AM to 9 PM eastern time zone. After the switch, you will enter the email address you use to access the community in order to reset your password. Add-Ons Available See Tickets From New York Knicks Offers Watch in Comfort Enjoy a set up like none other with luxe event suites. Ticket prices can be cheaper than face value. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Tips on Buying Tickets the Next Time Your Favorite Singer Is in Town Select "Tickets" from the drop-down menu. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. Why can StubHub sell tickets for less than Ticketmaster? My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. }, three one = .hide-if-no-js { Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. In addition, they don't have the same order processing and delivery fees imposed by Ticketmaster. discussing Ticketmasters Verified Fan program. Tickets for concerts and sporting events. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. If anything, we should be glad that guy in the audience managed to yell a little bit. Search by the artist, events, or venues on the big search bar present in the front. In most cases, tickets arent issued until 24 hours before the event. Due to the high demand for tickets, the prices can rise to seven skies. Tickets for concerts and sporting events. Stubhub Fees | The Truth About Buyer & Seller Fees | TickPick However, it might actually be a fraud. Did you find it helpful? Stubhub's face prices for tickets may look more expensive than Ticketmaster's, but that's because most of the fees are automatically added to the value. Social media is another potential landmine for fans, Gray said. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. They also saw that sellers were more likely to set ticket prices at round numberswhich have been shown to be more appealing to consumerswhen they knew that buyers wouldnt see the taxes and fees until the last stage of purchase. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. We are changing the way you register and sign-in to the StubHub Community. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For the August 2016 issue of Consumer Reports, the magazines staff drew attention to what they called the ticket fee frenzy by dissecting the price of a floor-level seat at a Guns N Roses concert taking place that summer in Kansas City, Missouri. StubHub will show you a list of available tickets along with the section, row, seat number and price. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. So, it is considered the best competition in front of Ticketmaster. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. The prices of tickets available on this platform differ from the actual face value of the ticket. Ticketmaster Vs Stubhub 2023 | Features - Official Top 5 Review Compare the prices of the tickets and put a lower sum to get your ticket sold easily. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. 3. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. However, you will receive full refunds on any canceled events, and the customer support team will try to help if there are any issues with your tickets. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Does anyone know of another way to get ahold of their support? * Confirm your ticket transfer. Buy and sell your Taylor Swift tickets today. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Live Nation and Ticketmaster Move to Compel Arbitration in Taylor Swift You should be able to transfer them from your Ticketmaster account. Do youtransfer the Ticketmaster tickets to your Wallet on iPhone, and then you can transfer them over to a buyer? Press question mark to learn the rest of the keyboard shortcuts. Resale Help - Ticketmaster Help Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. Ticketmaster Blog. Only some of my tickets have sold. 4. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. Why is StubHub selling tickets before they've been release - reddit Resold tickets are priced by the individual seller. If available, select the ticket (s) you want to sell and click Continue. There are a lot of differences between StubHub and Ticketmaster. Comprehensive event search feature. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." You would transfer the tickets from your Ticketmaster account to the buyer's email address.
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