| Stub hub sent my hockey tickets for a las vegas game to axs. You should see something to transfer. There is no fee for transferring seats and you are allowed unlimited transfers. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Article. I tried calling axs.nobody was home. AXS Mobile ID allows for convenience, flexibility and security. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. When I buy tickets, do I have to deal with the seller? The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. No. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Use the same email you use on StubHub. AXS Mobile ID allows for convenience, flexibility and security. Never. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Is there any way to get any assistance? Select the tickets to sell, and then set your price and selling options. After completing the account information, you may buy, sell or manage any seats in your account. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Otherwise you have until your friend creates an account to cancel the transfer. The Fox Theater Foundation. Your AXS Mobile ID ticket will now show up. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Yes No Still Need Help? How will I know if my transfer was successful? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. I purchased tickets for a concert back in February. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Its up to you! This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. What are my options here? If your friend already has an AXS account, the tickets will be transferred instantaneously. Enter the recipients first name, last name and email address, or select from a list of. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Click the Sell button next to the event in your AXS Account. Even if you call within 48 hours of your event, you will probably get no help at all. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. How do I transfer AXS Mobile ID? Upcoming. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Bought tickets for a group? Flew in for this show. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS handles payment and delivery so buyers and sellers never interact with each other. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? may not be valid. Yes. When listing tickets, you decide how long your listing will be available for others to buy. What are my options here? Tap Tickets Tab (pull down on the screen to refresh if necessary). Privacy Policy | Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. No. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. After the switch, you will enter the email address you use to access the community in order to reset your password. You may also review your transfers and purchase history at AXS.com. Tickets Not Showing Up In AXS Hello! Open the AXS app Sign in or create an AXS account. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. When its time for the event, they can open the app to show their tickets on their phone. Here we are. On the review page, click the Transfer button to send the tickets. Here we are. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. may not be valid. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Are screenshots of the barcode valid for entry? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? it never happened. Flew in for this show. Theyll also need to get the AXS app. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Copyright Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. When your tickets sell, youll receive an email informing you of the sale. Review listing information and choose Credit Card for payout. totally rinky dink. Bought tickets for a group? i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Then when it sells and you are paid, you transfer it using the app. Yep! The gig has not been cancelled we just chose not to go. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Lindsay is the author of this solution article. Manage Cookie Preferences With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Your guests will need to create an AXS account to receive tickets. and our Privacy Policy. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. why the hell can they just not send you the tickets in an email, as an option? Yes AXS Mobile ID allows you to manage . | Then your friends can get in with their own phones using the AXS app. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. i had the exact same problem. I purchased 2 tickets through stubhub January 2020. All Rights Reserved. Sign in or create an AXS account. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. AXS handles payment and delivery so buyers and sellers never interact with each other. Can seats be transferred to someone who doesnt have an AXS account? Show the ticket in the App at the entrance and get them scanned to enter. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Have mobile tickets and cannot find barcode. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Theyll just have to create an AXS account to claim their tickets. Transfer tickets to friends (for select events). The game is in 36 hours. Apparently it is actually AXS? I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Sorry we couldn't be helpful. What if my guests arrive at different times? Step 1: Download and Login into MLB Ballpark App. If you already have an AXS account, the tickets will be transferred to your account automatically. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). [deleted] 1 yr. ago. On the review page, click the Transfer button to send the tickets. Youll be able to transfer money to your bank from your account on AXS.com. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Yep! I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Press question mark to learn the rest of the keyboard shortcuts. The Rockets App is free to download and available in the App Store or the Google Play Store. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Nope. Have screenshots and stuff with timestamps to also prove this is a thing. After completing the account information, you may buy, sell or manage any seats in your account. Most mobile transfer tickets will not be immediately available. However, we recommend that you transfer tickets to each person attending the event. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. You've been successfully subscribed - thanks! I bought two tickets to a New York Islanders game at Nassau Coliseum. This is the QR code you will display upon entering the venue. Please help. Open the App and sign in to see your tickets. Also, to make it even more . Youll be able to transfer money to your bank from your account on AXS.com. Click the Transfer button next to the event in your AXS account. When listing tickets, you decide how long your listing will be available for others to buy. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Your tickets will no longer be listed for others to buy. Remember, your friends can always transfer tickets back to you. For more information, please see our If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. If you already have an AXS account, the tickets will be transferred to your account automatically. They said they would get in contact with the seller and have the tickets transferred over. A full-service national event ticket marketplace. Help us improve this article with your feedback. Never. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Privacy Policy. When I sell tickets, do I have to deal with the buyer? Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. You'll then be asked to review the transfer. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. SOLD TICKETS VIA AXS. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Ask the Community Contact Support and need to send them to a friend, transfer the tickets through your AXS account. On the review page, click the Transfer button to send the tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Easy! Enjoy the event! We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. The game is in 36 hours. Just follow the simple steps to make the tickets officially yours. All Rights Reserved. If available, youll see the option to get tickets with AXS Official Resale on the event page. After that, the tickets will be theirs to use with the AXS app. I was never able to get ahold of SH again. You may also review your transfers and purchase history at AXS.com. Here's how it works: Click the Transfer button next to the event in your AXS account. Click the Sell button next to the event in your AXS Account. Its up to the promoter, artist, or team if you can sell tickets or not. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. For more information, please see our Updated a few days later TL;DR: Call the merchant that issued the tickets. Do you know what number you used to contact AXS? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. The concert is tomorrow. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. It depends. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. If you do not currently have an AXS account you will be instructed to create one during your purchase. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. On the review page, click the Transfer button to send the tickets. Remember, your friends can always transfer tickets back to you. Before following any of the steps below, make sure you download the Official Houston Rockets App! StubHub told me to call AXS and let them know this was due to the show being postponed. Danielle is the author of this solution article. Hey guys, I just joined this group so if this isnt allowed lmk. We are changing the way you register and sign-in to the StubHub Community. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Select the tickets to transfer and enter the recipient's information. Click the Transfer button next to the event in your AXS account. The tickets will be delivered to the buyer automatically. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. From everyone at Vivid Seats, we hope you enjoy your event! No. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AXS Mobile ID tickets are digital and cannot be printed for venue entry. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Click yes, retract now.And youre done! To login, use the same email address you used when purchasing your tickets. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Its up to you! With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. I followed the directions of creating a AXS account via the email address that they sent me the email. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. No, tickets must be scanned through the Rockets App or the AXS App. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Select the seats you would like to send. Third-Party Resale Tickets: Everything You Need to Know.
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