This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details.
Onboard Credit By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Your seating assignment will be noted on your guest card upon boarding. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. Oxygen:
In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship.
Holland America Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. In most ports of call, you may easily exchange U.S. dollars into the local currency. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Both casual and dressy attire will be essential during your cruise. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Means no new earrings for my DW. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. So it was tough to spend it all! We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. All staterooms are equipped with hair dryers. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners.
Holland America Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. My experience has been the same as Krazy Kruizers. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. At the center is Music Walk: an exclusive collection of performances. Do Not Sell or Share My Personal Information.
WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). We're sorry, this promotion has ended. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. The representatives will help you with luggage tags. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Cruise lines are no different. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. CC Help Jenn We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. An curved arrow pointing right. (Remember that checked baggage might not be accessible at all times.) Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Upon disembarkation, your bags are delivered directly back home.
Holland America A password will be selected by the parent/guardian of the child. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. For 21+ day voyages (excluding Grand (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Holland America Line is View current Health Protocolsand Testing and Vaccination FAQs. A credit card is required for all inbound phone calls to a ship. Additionally, you can call the ship directly from the shore. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The View Details. The minimum age to participate in Club HAL is three years.
Onboard credit card account - Holland America Line - Cruise Critic Reservations may be made on board by contacting the restaurant manager. Enjoy the timless elegance of ocean travel. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Good explanation! The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person.
Holland America Cruise Deals - Free Upgrades We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. These "checks" clear your account on a daily basis and are deducted from the initial balance in the order they are charged. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Limit: One (1) offer per person, and up to two (2) per stateroom. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer.
On Board But after reading the above post it looks like I will have to have the full 420.00. Points can be applied towards statement credits, onboard amenities, gift Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. The issue is with the hold and the amount they want to hold. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Also, you will need your ship card when you disembark. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Also, be sure to enjoy the Compass book located in your stateroom. Having said that, remember that rules do change by ship and also some ships are stricter than others. Please contact us or your travel advisor for more information. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Grats for 2 for free. By Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. I appreciate the info above, being relatively new to HAL.
Holland America Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution.
Time Of Your Life Cruise Offer | Free Balcony Upgrades | Holland WebHolland America Line is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! With this in mind, the following emergency phone numbers are available for your use. They say can't use for casino, but never any problem here. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. Absolutely nothing is charged to your credit card until the final day or evening of your cruise. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Cash Advance: Cash advances are available at the Guest Services. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Representatives are available 24 hours a day, 7 days a week and 365 days a year. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Holland America's claim that much of the time that they are out of comms range and can't readily get changes made to your account/creditcard are a sham. It happened to us once and we were very glad we had enough until getting reimbursed back home. Place them in a carry-on bag or keep them with you so you can access them easily. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Shops, or Services at the Greenhouse Spa. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. No exceptions will be made. This is only a "hold' and not a charge to your credit card. The luggage tags are clearly marked with your ship name. Holland America Line assumes no responsibility for the items listed above. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Holland America Line reservesthe right to substitute products when specified brands are not available. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. So we spent all the OBC but $18, and they just refunded the $18. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. Sharing of any beverage or the package is not permitted. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. How do I get to use the $200 obc for grats for 3rd in cabin? For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. We don't drink enough to make the drink package pay. In order to make returning home as smooth and easy as possible, please take note of the following tips. WebOnboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$150 per person (US$300 per stateroom) for guests booked on an Alaska cruisetour or 10- to 20-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 21+ day