how to seal a skylight on a metal roof how to seal a skylight on a metal roof

This creates watermarks on the ceiling that appear as circular patches, and they may make the ceiling sag. but there are a few things that must be kept in mind. Adding skylights to a home adds beautiful natural light while also providing safety. Other than that, I would suggest you contact a qualified roofing contractor. They may be deck-mounted so that they don't interfere with the look of the roof line. This skylights curb was removed when a new roof was installed. Todd is currently Vice President of the MRA (Metal Roofing Association) and a Past Chair of MCA (Metal Construction Association). Today, its possible to get curbed skylights for metal roofs in a growing variety of sizes and shapes. As with all skylights, the metal frame that secures the glass has a gasket in between them. Three types of skylight panels are available in addition to the three types of skylights. Learn how your comment data is processed. Instructions 1 Expose the skylight's flashing: Remove all the shingles that are parallel to the perimeter of the skylight. If your skylight is leaking, there is a high chance it may not be closing fully for a vented skylight and worn-out seals for fixed skylights. Heres What To Consider, Insulation: Why It Will Make A Difference In Your Metal And Steel Building. Theres not much that can be done about rain hitting a skylight, though. Frankly, Id advise against it. It may be necessary that you use more flashing. Debris and dirt will not collect on top. I might also suggest attending your local home & garden show this spring. I have a better idea where to look for the leak. Better to replace them now than in 5 years. You may fix these leaks simply by removing and reapplying the old caulk. If the skylights are curbed rather than flush to the roof, yes a metal roof can be flashed around them and metal roofing manufacturers should all have instructions for doing so. A roof leak from the upper parts of the roof slope is easier to fix since the source is known. Sunlight is considered to be one of the best natural disinfectants. Ideally, theyd replace your entire roof with black but that may be a bit much to ask for. we had a new metal roof installed over shingles the roof dont leak during rain storms but will drip after a frost the inside framing is not installed at this time would this be why its leaking? Step 2 - Replace the Weather Stripping. Similarly, it is asked, do roof lights need planning permission? Any surface you apply sealant to must be very clean and also sound not flaking, peeling, etc. Leaking ceilings damage the house interior, and they can lead to damaged electronics as well. It is important that skylights be raised, such as up on a curb. We had it resealed. Most of the time, people use caulking to reseal a skylights glass to its frame, but the proper repair is to replace the entire rubber gasket. This is important because you dont want any wind or rain getting under the skylight and causing damage. Before you drop your skylight into the roofs hole, add a layer of tar paper at least 12 inches wide around the hole. For a leakproof skylight use a special flashing kit and installation techniques we show here. Skylights with Smeared Tar onMetal Roofs. We have a 20 year old house, metal roof and two skylights that help brighten the north side of our home. Recommended Reading: Roofing Cost Los Angeles. Weave the step flashing up the side of the skylight as you install each shingle course. Mold and mildew do well in constantly damp conditions. Wasco has all shapes and sizes and specializes in the acrylic or plexiglass type of skylight. Skylights can be reused, but they will need maintenance or replacement over time due to harmful UV damage to the Plexi/glass and the gaskets. Dont Miss: How Do I Calculate Roof Square Footage. Most skylights have essential flashing or special flashing kits that have been specifically designed for the structure and the roofs material. Chances are the skylights need to be replaced. How do I measure the skylights that I need? No proper flanging was done (see pictures). Theres not much that can be done about rain hitting a skylight, though. These conditions also favor the breeding and infestation of pests, some of which may cause allergies. todd@asktoddmiller.com. Removing the shingles and flashing is typically the best option if nails, decayed or rusted flashing, or gaps in the step flashing are found along with the skylight frame. 4. When it comes to installing skylights on metal roofs, many homeowners are curious if they can be combined. Install the skylight according to the manufacturers instructions. Doing it yourself is a great way to save money, but it can be time consuming if you have never done it before. Most residential skylights sit on a raised curb made watertight with metal flashing. 6. After the roof was done the skylight was re-installed. a#bbblink{display:block;position:relative;text-align:center;color:#005A78;text-decoration:none;overflow:hidden;margin:0;padding:0;}a#bbblink img{border:0;position:absolute;top:0;left:0;margin-left:0;max-width:200%;}a#bbblink.cshzbal,a#bbblink.cshzbul{width:293px;height:61px;}a#bbblink.cuvtbas,a#bbblink.cuvtbus{width:63px;height:134px;}a#bbblink.cuvtbam,a#bbblink.cuvtbum{width:69px;height:145px;}a#bbblink.cuvtbal,a#bbblink.cuvtbul{width:81px;height:171px;}a#bbblink.cuhzbas,a#bbblink.cuhzbus{width:96px;height:50px;}a#bbblink.cuhzbam,a#bbblink.cuhzbum{width:137px;height:70px;}a#bbblink.cuhzbal,a#bbblink.cuhzbul{width:160px;height:82px;}a#bbblink.ruvtbas,a#bbblink.ruvtbus{width:40px;height:75px;}a#bbblink.csvtbas,a#bbblink.csvtbus{width:153px;height:100px;}a#bbblink.csvtbam,a#bbblink.csvtbum{width:158px;height:110px;}a#bbblink.csvtbal,a#bbblink.csvtbul{width:187px;height:130px;}a#bbblink.cshzbas,a#bbblink.cshzbus{width:200px;height:42px;}a#bbblink.cshzbam,a#bbblink.cshzbum{width:250px;height:52px;}a#bbblink.ruhzbam,a#bbblink.ruhzbum{width:150px;height:69px;}a#bbblink.sevtbam,a#bbblink.rbvtbam,a#bbblink.sevtbum,a#bbblink.rbvtbum{width:60px;height:98px;}a#bbblink.sevtbam:hover img,a#bbblink.rbvtbam:hover img,a#bbblink.ruvtbam:hover img,a#bbblink.sevtbum:hover img,a#bbblink.rbvtbum:hover img,a#bbblink.ruvtbum:hover img{margin-left:-60px;}a#bbblink.ruvtbam,a#bbblink.ruvtbum{width:60px;height:110px;}a#bbblink.sehzbas,a#bbblink.rbhzbas,a#bbblink.sehzbus,a#bbblink.rbhzbus{width:100px;height:38px;}a#bbblink.sehzbas:hover img,a#bbblink.rbhzbas:hover img,a#bbblink.ruhzbas:hover img,a#bbblink.sehzbus:hover img,a#bbblink.rbhzbus:hover img,a#bbblink.ruhzbus:hover img{margin-left:-100px;}a#bbblink.ruhzbas,a#bbblink.ruhzbus{width:100px;height:48px;}a#bbblink.sevtbas,a#bbblink.rbvtbas,a#bbblink.sevtbus,a#bbblink.rbvtbus{width:40px;height:65px;}a#bbblink.sevtbas:hover img,a#bbblink.rbvtbas:hover img,a#bbblink.ruvtbas:hover img,a#bbblink.sevtbus:hover img,a#bbblink.rbvtbus:hover img,a#bbblink.ruvtbus:hover img{margin-left:-40px;}a#bbblink.sehzbal,a#bbblink.rbhzbal,a#bbblink.sehzbul,a#bbblink.rbhzbul{width:200px;height:76px;}a#bbblink.sehzbal:hover img,a#bbblink.rbhzbal:hover img,a#bbblink.ruhzbal:hover img,a#bbblink.sehzbul:hover img,a#bbblink.rbhzbul:hover img,a#bbblink.ruhzbul:hover img{margin-left:-200px;}a#bbblink.ruhzbal,a#bbblink.ruhzbul{width:200px;height:90px;}a#bbblink.sevtbal,a#bbblink.rbvtbal,a#bbblink.sevtbul,a#bbblink.rbvtbul{width:80px;height:132px;}a#bbblink.sevtbal:hover img,a#bbblink.rbvtbal:hover img,a#bbblink.ruvtbal:hover img,a#bbblink.sevtbul:hover img,a#bbblink.rbvtbul:hover img,a#bbblink.ruvtbul:hover img{margin-left:-80px;}a#bbblink.ruvtbal,a#bbblink.ruvtbul{width:80px;height:144px;}a#bbblink.sehzbam,a#bbblink.rbhzbam,a#bbblink.sehzbum,a#bbblink.rbhzbum{width:150px;height:57px;}a#bbblink.sehzbam:hover img,a#bbblink.rbhzbam:hover img,a#bbblink.ruhzbam:hover img,a#bbblink.sehzbum:hover img,a#bbblink.rbhzbum:hover img,a#bbblink.ruhzbum:hover img{margin-left:-150px;}. In between the frame and the glass is a rubber gasket that makes a water tight seal.The rubber gasket may harden and crack over time and cause a leak. Setting Up Your Woodworking Shop? For additional information on metal roofing and solar energy, you can visit our page on Green American Home. Note that the metal flashing pieces dont need to be sealed to each other. Additionally, how do you install a rooflight on a flat roof? Look for signs of moisture on the glass while you're inspecting the skylight. Some metal roof manufacturers use silicone products to create a barrier against moisture. The next step is to insert a skylight flashing kit into the hole. 1/4-inch drill, jigsaw, caulking gun, and screw-tip attachment. If youre hiring a roofing crew, ask them to carefully remove the old flashing and reuse it if its in good shape. Install 6-in.-wide strips of a self-sticking waterproof underlayment. In regards to sun tunnels, they can be a bit challenging and usually a lot of sealant is used around the, It is possible to put a curb around them as well, and orient it like a diamond on the roof. I fear this could be a pricey fix. Thanks for your question. If you have to replace shingles around a skylight, examine the old flashing. Metal is one of the roofing materials that is compatible with skylights. My email is todd@asktoddmiller.com I do not know of any brands of sun tunnels to recommend. Round skylights: These skylights are round, as seen from the inside of the home, but flat on the exterior. By fastening the flashing to the roof, you can secure it. How Much Does A Ceo Of A Roofing Company Make? We were fortunate in having no wood rot or water damage, and the new skylights are great! With almost 40 years of experience, PJ Fitzpatrick has the home repair and renovation experts youre looking for. Or can end up being not what it needs. This weakens the structural integrity of your house as the wood will no longer be able to hold its intended weight. Generally speaking, this is not a problem but rain hitting a skylight can be deafening. Folks will worry about the noise from rain hitting a metal roof. If you live in an area with cold and snowy winters, youll likely want skylights that offer southern exposure so they can provide passive solar heat. When this happens, the homeowner is most likely to experience leaks. In between the . If water seeps into the wall, it may also weaken the adhesion between the paint and the wall. Roof and Flashing Connection leaks are caused by the deterioration of the flashing connection to the roof area around the skylight. some leaks are caused by the deterioration of the plexiglass or the gasket. It can be not easy, but it is doable if you are handy with tools. Make a mistake in the measuring process, and you might have to cut a separate hole or buy a different window. If the skylight continues to leak despite the repair of any holes around the seal, the issue may lie elsewhere. Next pry off the old shingles, carefully pulling nails to save the flashing. Well, we have good news. But first, is it even possible to add them with metal roofs? Operable skylights function as windows more than skylights and are often found in attics on the slope of the roof. We are planning to install a new metal roof, and want to add some skylights or sun tunnels in a few different spots on the roof. If the flashing is the source of the leak, the next step is to use a caulk gun and the appropriate sealant to go up on the roof. If these holes are obstructed, condensed water has nowhere to go but down. These directions are for putting one into a structure that already exists but if you are currently building a new home it is even easier. Also Check: How Much Does A Roof Cost In California, March 25, 2014 | Filed under: Articles, Roofing Installation. Were not in NC, but its a good place to scope out vendors here in MI. The cost to repair water damage if you dont take care of the leak can range from $1,000 to $4,100. Some of the common fixes include: Sealants are used on both skylights and windows to keep water out. A few simple steps can be taken to install skylights on Colorbond roofs. They have a longer checklist compared to fixed skylights. Its important that you frame your skylight because this will ensure your roof is structurally sound. You must make sure that the exterior and interior openings line up correctly. Granted, they offer a wide variety of models ranging from the basic skylights to solar skylights that remotely open and close. Stains also tell you that it is time to do regular maintenance. Super Silicone Seal is an unbelievable sealant and easy to use. The important fact to remember glass skylights should be installed at an angle so that water will not collect inside the frame that holds the glass. I hope this helps. Standard skylights for metal roofs tend to be curb mounted. Went to replace a skylight on a porch. Step2: If the skylight is leaking because of a glass crack, you will need to replace the glass. It forms due to the difference in temperature and humidity between either side of the skylight. Step 2 - Seal the Flashing Area. The first line of action is dependent on the type of skylight you have, but the course of action is to determine the source of the leak. Inside or outside measurements? Its hard to find anyone to even think about a repair. We are DIYers and would like to put some domes in the metal roof we are putting on our new porch. Ill miss the skylights but I prefer to solid insulation and a solid roof. As a result of its use, water leaks are avoided. However, one has had a broken seal for a couple years, but no damage we could see. 5. I have a leaky skylight, I actually think that the leaks are coming from the seal between the glass and the frame rather than around the flashing or anything like that. It is critical that you plan ahead of time for skylights before the roof is built because adding them after the roof is built can be more difficult and expensive. Torch Down Rubber we cut a modified Bitumen membrane that will fit in between the risers of the panel and overlap the flashing Using Karnak 81 Trowel Its a complex situation, but in short the answer is: yes you can, if you have metal shingles. These can be found around the metal flashing, under the shingles, and even the skylight itself. A skylight in a metal roof must be curb-mounted in order to be properly flashed. It makes no sense to install your permanent metal roof with a skylight that will need to be replaced in a few years. He is president of Isaiah Industries, an organization recognized as one of the worlds leading metal roofing manufacturers. If there are visible signs that the old caulk has begun deteriorating, use a putty knife to remove any loose debris, and then apply a fresh coat of sealant to the recently exposed area. Installing a skylight on a standing seam metal roof is a relatively easy process. Where to Place Skylights Is this a concern? Caulking dries and shrinks over the course of five to ten years, which is more expensive in the long run. Minor cracks may be worsened by future damages, and it is better to replace the skylight than to seal the cracks. Mark an outline along the outer . Home House & Components Parts of House Roof, By the DIY experts of The Family Handyman Magazine. Make sure you have the right tools for the job. If you contact AAC Building Materials there in Asheville and explain your exact situation, I bet they will have some recommendations. While there are many types of metal roofing materials, the best base for a metal roof with a skylight is one that can withstand the elements, such as copper, aluminum or zinc. Nail it to the roof. Find many great new & used options and get the best deals for Auto Roof Skylight Glass Wind Guard Noise Reduction Seal Strip for Tesla Model 3 at the best online prices at eBay! Metal roof skylight panels are available in a variety of styles and colors to match your homes dcor. todd@asktoddmiller.com. Otherwise, you run a high risk of constant leaks. When it comes to flashing a skylight on a metal roof, there are a few things that you need to keep in mind. It can be a bit tricky, but it is doable. After all, you dont really see them installed in this roofing system in particular. It is important to have weather seals installed on your roof because they create an additional watertight barrier. If warm moist air from inside the structure reaches a cool surface, it will condense. Next, using a drill with a metal bit, make a hole in the center of the marked area. We recommend our users to update the browser. A tradesman familiar with skylights can repair and/or replace either of them. If the skylight is fixed, you can use a fan, and if it is a vented one, you can simply open it. A colorbond roof pallet can be painted to match your skylight as well, which can be installed and painted. Cracked skylights are easy to get worse in an area that experience hailstorms. We have seen smeared tar used as a common fix for leaking flashing of a skylight. Measure and then cut 1-by-2-inch boards to the inside of the new casing, flush with the bottom, and then nail them in. No alteration to be higher than the highest part of the roof. Flashing a skylight may involve sealant as one line of defense against water infiltration but, above all, there must be good flashing. Metal roof skylights are not required to leak. It cannot be flush-mounted. Wish you guys were in the SF Bay Area! Skylights provide free natural lighting indoors, and can brighten rooms that are otherwise dark. Once you factor in the cost of various tools, shingles, and other material costs, you should expect the total cost to start from $400 and go up form there. Skylights are a beautiful way to bring natural light into your home and installing them on a metal roof is a popular way of customizing the space. Your local climate and exposure are the two biggest factors that will determine skylight placement on your metal roof. The best choice for a flat roof skylight is a domed plexiglass skylight. A slate roof is one of the most popular roofing additions. However, this isn't the best material to repair glass. Check for any cracks on the skylight pane. Many people wonder if you can install a Colorbond roof over your existing skylight. The proper way to install a skylight is to have it fastened to a curb as seenin the imageto the right. metal roofing and solar energy, you can visit our page on Green American Home, https://app.box.com/s/xl9bmz7oqukm6k9ii5tk/1/137962238/1044025230/1, https://www.youtube.com/playlist?list=PL7qPj_-vM3sQhqGJuHfpEkhOcN02AAjFz, http://www.veluxsolutions.com/apps/tools.nsf/RC_Intro.xsp. If this doesnt rectify the issue, repair or replace the metal flashing around the skylights frame. For others, find a window installer near you to get a quote. Step 3 Cut Roof. Leaks due to faulty or damaged roof flashing can be discovered through the physical condition of the flashing. Seal around the skylight with silicone caulk to help prevent leaks. A skylight in a metal roof must be curb-mounted in order to be properly flashed. That said, I cant say for sure that sealant will fix the problem. Heres What To Consider, New Office Space For Your Business? Roof cement can be used to fill in the gap if the leak comes from a hole in the roof. Good question. Piqua, OH 45356 A roof with corrugated metal shingles or tiles has a different roof stair than one with shingles or tiles. Check that the vented skylight is completely shut. Feel free to send me photos of your skylights if you still have questions. 2. You should also check for and remove any debris covering the skylight's weep holes, which are tiny holes that allow water condensation to drain. There probably are no simpler options. This fabricated piece has soldered and sealed seams and corners. 1. To prevent condensation from building up and raining back down into your building, skylights are outfitted with "weep holes," small openings along the side that allow condensation to drain out onto the roof. Flashing a skylight may involve sealant as one line of defense against water infiltration but, above all, there must be good flashing. They have served you well and have a limited life. A gasket is a seal between the window and window frame. Check the condition of the rubber gasket around the frame. Because metal roofing lasts for a long time, you should get it installed by the professionals at Mountaintop Metal Roofing. Make sure the area above your ceiling is clear of ductwork, plumbing, and electrical. . Any cushions and cloth will develop stains and a musky smell. Many people who go with metal building kits featuring metal roofs are looking for as much help from Mother Nature as possible. The Use Of Riviting In Bridge Construction, The Aswan Dam: An Engineering Feat In Egypt, How A Young Persons Social Construction Is Formed. They come in two parts; the curb and plexiglass sections. Do you have any advice or cautions? Opaque skylights may make more sense if you live in warmer climates. Read Also: How Much Does A Roof Cost In California. You dont have to worry about skylight compatibility because whether you have an aluminum, steel, or other metal roof, you will be able to install skylights in it. This is important because you dont want any water leaks. The thermal bridging of skylights can very much cause these issues if they are not well insulated.I am sure that you understand your exact construction better than I do but chances are there is some rot in the area and possibly mold so your plan is probably a good move. Simpler alternatives, like tubular skylights, can be DIY projects if you possess the necessary expertise. Will you please provide an estimate for replacing three skylights on my roof? If the skylight doesn't open, consider using a fan to improve air circulation. Depending on where a skylight is located on a roof, a plexiglass skylight may deteriorate and crack over time if it is located in direct sunlight throughout the daylight hours. A pitch roof has a different kind of flashing requirement than a flat roof. 2023 Miracle Truss Buildings. Measure the area where you want to install the skylight, and mark the center point. The lack of inside framing may be the source of an air leak that otherwise may not be there. Then youll need to measure and cut a 2-by-6-inch board and frame under the edge of the new hole. Step 1 Plan Design. If a skylight is faulty, there is a good chance the leak is coming from two places: Leaks are easy to occur in fixed skylights over time compared to vented skylights. Installing a skylight on PBR metal Roof PanelCaulk I recommend: https://amzn.to/3tKDwpGButyl seal tape: https://amzn.to/3jyrtqOOther style of skylight. For example, if one side of your building gets the most sunlight during the winter months and you want to cut down on heating costs, then it may be best to install skylights that face that direction. There are many kinds and shapes of skylights. 2009 2023 AskToddMiller.com On the other hand, dome plexiglass skylights are the best choices for a flat roof because water and snow cannot collect on top of them. Set the bottom one-piece flashing on top of the shingle course. If you would prefer to go the professional route, installation costs can generally range between $500 and $3,000 depending on the project. Standard skylights for metal roofs tend to be curb mounted. While this is possible, you can ensure that the metal is kept in good condition to prevent it. Here are some additional things to keep in mind when deciding to put skylights in a metal roof. Leaks can occur: In between the glass and the frame This happens from a worn or weathered seal in the skylight itself. Between Michael, his two sons and co-owners, Devin and Joshua, and our crew members, we have many years of experience to handle any type of roof repair or roof installation solutions you may need. Hi Jeff. You do not normally need to apply for planning permission to re-roof your house or to insert roof lights or skylights as the permitted development rules allow for roof alterations subject to the following limits and conditions. Next, using a drill with a metal bit, make a hole in the center of the marked area. Check the condition of the flashing around the skylight. . document.write( new Date().getFullYear() ); ferkeybuilders. If you want a circular or extended vault type of design, they are known for these kinds of specialty designs, as well. Skylights also reduce mold and mildew. Install from the bottom up, lapping each piece on top of the lower one. If its cold enough, it will turn to frost and then melt later. You will want to add the flashing from your kit or use the step and continuous flashing listed above. (usually metal). If not, youll have to buy new flashing ($50 to $100) either from the skylight manufacturer or from a roofing company that has a metal fabrication shop (look under Roofing in the Yellow Pages or online). We seal metal roof skylights if they can be sealed, replace them when necessary, and add metal roof skylights when desired. Our house is dark gray! This is not the first time this has happened, believe it or not. Required fields are marked *. One can purchase skylights for a flat roof with angled curbs that can be professionally installed. Nail it only at the upper corners; dont nail it into the roof. The first step is to measure the area where the skylight will be installed and mark the center point. This can be fixed by replacing the gasket. Im in southern Quebec, on the NY border. If the inside of your home is looking dark in places, you might consider installing windows to encourage more of the sun to enter your living space, but what about installing skylights instead?if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'roofingproclub_com-mobile-leaderboard-2','ezslot_18',170,'0','0'])};__ez_fad_position('div-gpt-ad-roofingproclub_com-mobile-leaderboard-2-0'); Skylights give your home more natural light, plus they add a touch of elegance to its architectural design. That additional natural light can also lower heating bills and reduce electricity by lessening your dependence on artificial indoor lighting. Light and heat are equally appealing to the North side. They may be deck- or curb-mounted as well. Since water runs downhill, they only need to be installed in the right order. Natural light via roofing skylights is one way to do that. But youll need to remove the tiles near your skylight to do a proper job. Skylight installation requires precision. If the leak is around the skylight lens, use silicone caulking to seal it and if it is at the flashing, use roofing cement to fix it. If you do not pay attention to leaking skylights: Your furniture and house items will get damaged when they come into contact with water. Numbers 1 4 correspond to the 4 photos above. Flush-mounted skylights do not work well with metal roofs. Our closer truss spacing, and our secondary wall members create a standard 24-inch on center design that allows for easy and inexpensive insulation everywhere including the roof if sound is a concern. Do I measure the wood frame or the skylight itself? I hear from a many homeowners about their metal roofing experiences, some good, some bad, and everything in between. Skylights installed on a curb that is angled, will prevent water and debris collection. It's best to use roofing-specific repair cement when dealing with roofing and flashing. Anyhow- Im most concerned about aluminum-steel electric interaction. A skylight, on the other hand, can be an excellent addition to your home or business. On other models, you simply unscrew a metal channel from the curb. BEST FOR RV ROOFS: LR Liquid Rubber RV Roof Coating - Solar Reflective. Cracks, no matter how small, may contribute to moisture formation and leaking. I am an elderly lady who lives alone. With a scraper, slowly remove the weather stripping around the skylight cover and the curb. To gain permission, click here. If the leak is at the point of the roof flashing, temporary repairs with roof flashing cement around the units perimeter might be possible. When a room does not have windows, the best way to get natural light into that room is to install skylights. A metal roof skylight panel is a great way to let in natural light while protecting your home from the elements. For shingle roofs, peeling back the shingles is necessary to evaluate the flashing where it meets the roof. All Rights Reserved. Thank you. You should hire a professional to fix the skylight, and as much as it may cost you extra money, it is worth having the best skylights and the professional to do the installation. When this happens, the skylights have to be fixed to avoid damage to your house's interior. These gaskets dry out and crack or shrink and can cause leaks. They may also indicate a build-up of debris around the skylight. We were away for the weekend, returned to our home Mon night at 7 to ind a very upset roofing co representative.