That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Cancun is a safe town to visit - locals are friendly and crime . Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Can't complain about eating next to the ocean with chips and guac. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. This is the place to be if there is any game or sporting event. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction.
Excellence Riviera Cancun - Tripadvisor Bottles of spirits are also included in your room. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. See more questions & answers about this hotel from the Tripadvisor community. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. The building could use some maintenance. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. They are friendly and helpful at all times. Fun and tasty. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. One of the daily activities that are on offer is a guided bike tour of the local area. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Kind of a let down. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. Overall, we plan to return next winter and think weve found a perfect spot!! No sign of any Mexican Food like you would expect to be available? You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. So, is it safe to take a taxi in Cancun? If youve ever been to an all-inclusive resort you know the drill. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Which room amenities are available at Excellence Riviera Cancun? Our driver wore a mask and we did too in the enclosed space. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. If you go to dinner earlier, the wait will be short or nonexistent. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. Which languages are spoken by the staff at Excellence Riviera Cancun? Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. Yes, dry cleaning and laundry service are offered to guests. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. These are usually put up throughout the resort and be sure to ask in the spa if not. This wine tastes bad. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Please, receive our warmest regards from The Excellence Collection. He made it so fun! There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Masks are required on flights and airport. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. Most of all, Gonzalo was MUY excelente! We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. 11/10 rating. That works for most people, but we go on vacation to away from the world. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. We really enjoyed the butter chicken and the onion bhajis. The service was incredible but I assume you'll get that at any of the excellence collection resorts. Its between the areas of Playa Del Carmen and Cancun town. The Excellence Riviera Cancun is a strong offering. They were in and out in 15 minutes and were very flexible if they needed to come back at a later time. We could comfortably stream videos and make video calls without dropping. Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with the TripAdvisor community. While this is a nice reprieve, the numbers remain concerning. Excellence Riviera Maya excellent. Excellence Riviera Cancun. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. The service was outstanding, the food was delicious and the resort was super clean. The entire staff at the resort wore masks the entire time. Also, the water was way too warm for almost all the pools. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Thank you Javier!
Excellence Playa Mujeres vs Excellence Riviera Cancun : r/cancun - reddit I would highly recommend this resort to anyone! On top of everything, the entertainment team was superb. Food was great. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. It has lovely sea views and is located in a small corner of the resort. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Please, receive our warmest regards from The Excellence Collection. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. The entire staff at the resort wore masks the entire time.
Love the size of this resort besides everything else.. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. We were very keen to do this, but could never get a spot on the tour. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking.