viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Viagogo cancelled my sale and wants me to pay a fee If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts Why can't I see my order or sale in my account? The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. To Whom this may concern 1.1 Introduction. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. viagogo - Buy & Sell Concert, Sport & Theater Tickets They STILL are not active. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk. ; . I bought tickets for my sister and I to going and see Giggs at the Southbank centre last Monday. This comment was posted by a verified customer. I want some kind of compensation and the fact you have had my money for months is totally unacceptable. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. 2.2 Registration. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. Editor, Marcus Herbert. viagogo charge for cancelling sale - shopsindian.com Email [protected]@gmail.com Such notice shall be deemed given one business day after the email is sent. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. I am appalled by the lack of honesty, knowledge and training your staff showed. The tickets through Viagogo cost me over 300 sterling. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. arizona high school rodeo standings; cryptocurrency tax accountant near me You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. viagogo charge for cancelling sale - holo3-rv.com 16/06/2022 . Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. We often link to other websites, but we can't be responsible for their content. 2.7 Payment Authorization. This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. CH-270.3.014.628-0 with the registered address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. If you have any further enquiries please visit our help centre. 6.10 Notices. viagogo charge for cancelling sale - oviedoclean.org 2.3 Username and Password. women's ray ban sunglasses sale; cnut the great cause of death. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). At no time do We provide the Buyer's payment information to the Seller. After reading a lot of negative reviews, I had second thoughts. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. For Customer Service enquiries, please visit our help centre. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. My event is cancelled or postponed - What do I do? This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. so my next question is how are they going to know if the buyer successfully gains entry. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. If You do not qualify, do not use the Services. This will be deducted from your next payment. 3.2 Other Information. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. Despite numerous unhelpful telephone calls one suggested we went to the 25/6/17 date. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. We will also add VAT on our fees as applicable. Event Information Order ID: 9181945 Ticket(s): Section 145 1, Row 16, (2 Ticket(s)) Event: Adele Venue: ANZ Stadium (Stadium Australia) Date: 11 March 2017, 19:30 Please do not reply to this message, as this email address does not accept incoming email. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. Just before I paid for them a huge amount was added for VAT and 'costs'. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. You consent to the exclusive personal jurisdiction and venue of Swiss courts. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. Sellers: once your tickets have sold, viagogo charges a service fee. Ticket listings are a representation of actual seat location. Piggyback tickets may not be sold in the same listing. Viagogo won't cancel my order MoneySavingExpert Forum the price it is sold for on the primary market). I haven't received an email confirming my order. This does not prevent us from varying these terms without reference to them. As I was told to send them to u asap so they'd have 'maximum selling time' The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). 6.7 Third Party Information. I demand my money back as they never made the concert due to it being outside on the heat. 8 tickets, it makes it very clear that the price displayed is PER TICKET. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. We will not allow You to buy or sell tickets before You have registered with Us. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. Login . viagogo - Buy & Sell Concert, Sport & Theater Tickets I haven't received an email confirming my order. To register, You must provide your real name, address, phone number, and email address. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Please note this does not include any VAT that may be payable on fees We are required to pay. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. Viagogo complaint: 50 euro charge of cancelled ticket sale viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. Thank you for using viagogo! I am now in a position that I am still waiting to sell my tickets (for a minimum of 1000) and I still can't. You also agree not to separately contact the Buyer at any time for any reason. Including any such items constitutes a material breach of these terms and conditions. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. 4.2 Stolen Property. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. I've sold WC tickets more than a month ago and Viagogo doesn't pay me. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. This is not only immoral but must be illegal under consumer legislation. It states that if an event organiser offers tickets to . You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. I want my money back how do I go about this? Sellers should use our automated online confirmation process. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; I will never use this service again, and you need to remove the 100% guaranteed tickets as this is not correct. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 2.16 Season Cards. The original face. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. We take no responsibility for such issues. We will also add sales or value added tax on our fees as applicable. 2.6 Pricing Formats. This will surely increase the credibility of your complaint. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I would definitely question it but I think you don't have much of a leg to stand on. How can Viagogo get away with charging such big fees? 0 . Event dates, times, venues and subject matter, which are listed on the ticket, may change. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. 0. This charge is in addition to the amount originally paid for the tickets. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, ticket details through activation process, all in accordance with the process outlined in the help pages. 5.4 Making Adjustments. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Should I actually pay for this? I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. 4.1 Double Posting and Removal of Tickets. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. On the web site it claims I have been refunded so I cannot send an enquiry. Yes No Contact Customer Support Regional Settings Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. 2.8 Payment Authorisation. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true Comments: 0. Note that this is separate from any VAT viagogo is required to charge on its fees. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. We may investigate complaints and violations of our policies. 1.4 Modification. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. 2.8 Notification. I would like a reply to this email I know I have a 1 in 4 chance of receiving one. eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. My order ID is [protected]. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. I bought two tickets for $355.52 to Louis Theroux for the Melbourne venue on 19/01/2020 and thought I was buying it through My name is Georgette Roy of Fredericton, N.B. 6.9 Change or Suspension of Site. 2.11 Ticket Fulfillment. Shouldn't someone be keeping track of sales and preventing things like this from happening? The tickets were listed and sold for $267 in total. Event dates, times, venues and subject matter, which are listed on the ticket, may change. viagogo allows individuals to sell unwanted tickets on its platform. And their reply was investigations will be done. How Is Technology Changing How We Treat avarey947? You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. viagogo charge for cancelling sale - kazuyasu.net 2.2 Registration. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. I entered the incorrect email when registering, how do I change it? what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. 2.13 Seller Payment. [protected]@outlook.com Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. viagogo charge for cancelling sale. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair 2.14 Substituted Seat Locations. The ticket was sold as 150 capacity, Search. I confirmed the sale and wanted to ship the tickets over. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. 2.4 Listing. Additional information can be found in our FAQs and on the ticket details pages. Did you find this answer helpful? power bi relative date filter include current month; viagogo charge for cancelling sale. 1.1 Introduction. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on the Site. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. David Birdsall. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. I called back of which a different agent explained the situation and no tickets were available. The event itself is within days and yet I still don't have any updates on my ticket. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. and how does an unforeseen circumstance suddenly make you require tickets to a concert? If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. 6.11 Permitted use. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. The Seller is responsible for determining whether it/he/she is required to account for VAT on the sale of the ticket.
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