why did depop limited charge me

The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Some people may suggest taking the transaction privately to avoid paying fees. I contacted the buyer and she told me the email address that the payment went to. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. If you would like to customise your choices, click 'Manage privacy settings'. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Pirate Ship doesn't have any control over this process. It's such a widespread problem now.". Step 5: Enter your First name, last name, billing address, and tap on Next. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. They are inclusive, diverse, progressive and creative. After shipping costs, I reclaimed roughly $20. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. We independently review everything we recommend. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. You can simply adjust your listing and post it again. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. 1999-2023 PayPal, Inc. All rights reserved. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. In case something goes wrong, youre protected by. Instead, you will have to email them at support@depop.com. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Your recipient will need to pay their local Post Office the amount due to receive their package. Music. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A sub for discussing all things Depop. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. 1. Getting paid on Depop is very easy. For example, if you I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. When finished, tap on Post listing. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Disconnect your Paypal from Depop and reconnect again. However, make sure that all your sales are sent with tracking. Yes, USPS Regional Boxes Are Discontinued. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. The BBC is not responsible for the content of external sites. Also remember, PayPal fees! However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. If you continue to use this site we will assume that you are happy with it. Depop charges a 10% selling fee for sales on the platform. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Also, if an item is already being sold by other sellers on Depop, search for similar listings to see what items like yours sold for and try to price your item for slightly cheaper than the rest. By browsing this website, you consent to the use of cookies. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. They are inclusive, diverse, progressive and creative. Also the depop profile has blocked me. Inspiration arrived during a visit to a friends apartment. There are pros and cons to offering free shipping automatically. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Check that you are not accidentally logged on to another account if you are using multiple devices. Don't price your items too low because it could have a negative impact on your profits. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. It seems like using Paypal is charging me a lot more than if i were to use depop payments. You can also call them but you may be on hold for a while. Can Nigeria's election result be overturned? "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". It all hangs on whether paypal agree that the transaction was unauthorised. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. I feel like im doing something wrong or not understanding? Please read rules before posting. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. In fact, shipping on your own tends to be cheaper for most clothing items. FAQs will be removed. These 6 Tips Will Help. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Step 3: Write a bio about your shop and what youre selling and tap on Next. Or, do you have a collection of handmade products that you'd like to start selling? Please read rules before posting. It is very unfortunate and hurts small businesses who have to eat these fees. Depop Fees. They're basically charging you the shipping and depop fees directly since the customer paid directly to you through PayPal whereas if the payment goes through depop, depop takes its cut before giving the rest to you. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. One of the key reasons I like shipping with Depop is the time I save. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. ***UPDATE** SWIPE FOR ANSWER!! Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. Include product keywords to optimize for search so that people will find your listing. And what is depop limited? link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). However, shipping with Depop can be expensive. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Be prepared to get asked a lot of questions. Really confused how this can happen. Below is a simple chart that shows how it works. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. We'll just need you to confirm: The email address linked to your Depop account. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. Please read my full disclosure policy for details. The person paid via goods as PayPal took a percentage. why did I get charged different payment fees? One was charged 0.06 more than the other for the fee. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? Although I cant say that my Depop shop earned me a fortune, it did help fund a trip to Tokyo in my first year of selling. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Something similar happened to me the first time I got a PayPal payment. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. The depop limited charge just reoccurred the next day and it went through. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Consider Shopping Secondhand. How long do you have to be inactive on Depop? You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. As know I have lost out on an item and money when I haven't done anything wrong? Depop limited fee. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. Try modeling the clothes you want to sell. This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Created 19 August 2016 Delivered 24 August 2016 Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. Theres no need to buy high-end photography equipment to takegreat product photos. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Sep-28-2020 08:55 PM. In all cases, the fraudsters demanded to be paid directly, rather than through the app. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) To keep proof of postage, send the item to the address on the in-app receipt. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. It was removed by the firm in a few hours and her password was reset. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Add a photo/logo that represents your brand and tap on Next. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. Thats it, youve completed the first step! Hone your style, and your audience will find you. While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. Scammed through Depop. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Alternatively, you can avoid counter service altogether. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Step 3: Fill out the basic details and then click on Next. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Now, don't waste time! Scammers have continued to plague many online services through the pandemic. And my balance wasnt negative either. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. When they updated to extra-small I didnt bother to go back to update my older listings. Theyre either thrifted, fast fashion, or from independent designers. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. Will it take the fee automatically when the transaction is complete? From launching their own brands to building vintage resale businesses. If you, as the seller, agree to the refund, then you will give the refund to the customer. Update or re-download your Depop app to the latest version. It's a pain, I hate PayPal payments. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application Depop suggests that you do not ship your item until you receive the payment. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. You will need a shipping scale, measuring tape, and a printer. Our community is made up of people who are creating a better future. 28 days Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. The phone did not arrive after 2 days even though the seller said they'd send it next day . When selling online there are some common reasons why customers return a purchase. Make sure the email on your Paypal account and your Depop account match. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. Others have received a faster response from reaching out to Depops Twitter account as well. Your PayPal account is connected to your Depop account. Enter the 6-digit code sent by Depop to your phone number. Advice, staff picks, mythbusting, and more. Also they're charging me for shipping even if I put buyer pays for shipping? Connect your Depop account to the Paypal account you will be using. Gabbysheidy. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. The culture of the app is young, open-minded, and versatile. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. There are many things you should know before selling on any marketplace. In this article, weve shared many important things you must know before selling on Depop. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Houston, United States. Fee Breakdown: - 10% Depop fee It should have no effect on the deliverability of your packages. It's a pain, I hate PayPal payments. Im going to get rid of those this week was a common refrain. Learn More. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Work-flow can help the Cash-Flow. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. A sub for discussing all things Depop. This is because they consider brand new accounts selling as a risky transaction. Want to Shop More Sustainably? I definitely sent the payment through depop instant pay as goods/services thank god!